J.D. Collision Express - Hwy 90

4.9 (1,712reviews)
98%
121 Garner Street,  San Antonio,  TX  78237
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Shop AssistantSparkles

In operation 20 years.

J.D. Collision Express opened it's doors in 2006 and has been family owned and operated ever since. We have recently expanded to a new spacious facility, built from the ground up. We take pride in our repairs, customer service and facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,712)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs is a standout strength, with vehicles described as looking brand new upon return. Professionalism and friendliness of all staff, from front desk to technicians, are repeatedly commended. Many customers note repairs were completed ahead of schedule, reflecting strong efficiency. The shop has earned significant loyalty, with numerous repeat customers and strong referral activity. A few customers noted areas for improvement directly, including more consistent follow-up calls and minor cosmetic finishing details, but these remain exceptions in an overwhelmingly positive body of feedback.
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"Great Customer Srvice. Excellent repair on vehicle, can't tell that there was any damage."
"... Each time I have been treated with respect as well my cars have been wonderfully repaired with no errors. 10 out of 10 I recommend. I do recommend this shop to others." Read more
"... satisfied with the work JD Collision did on my truck. The quality was excellent and the service was very professional. I highly recommend them." Read more
"Staff was absolutely phenomenal and transparent with the repair process. Highly recommend them for any repair needs."
"I am a return customer. Your meticulous attention to detail made it a no brainer for our collision repair. Everyone from the front desk to the technicians, ..." Read more
"Quick turn around. Great customer service. Excellent quality work."
"Faster than I expected."
"... originally provided an estimated date of october 31st, but was ready about a week sooner." Read more
"It was 3 days early"
"Repair was made very quick. Can't see any sign of damage. Will recommend services to other customers."
"From day one the strongest point was communication to me the client. Phone calls to me on the status of my vehicle."
"J.D Collision Express did an amazing job at communicating and keeping me updated on everything to parts coming in, tests needing to run and especially making me feel ..." Read more
"The team kept me informed about the progress of the vehicle by texting me daily The updates were welcomed ☺️"
"The communication was excellent JJD collision . Deserve the three pieces 🥇 positive, polite, and professional 👍"
"The communication was such a relief"

My Experience

We love working with your shop and appreciate everything you did to help us!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Edward at JD always takes great care of our fleet and customer service is fantastic

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My Experience

My Experience

El trabajó muy bien hecho, fueron muy amables y atentos, también me ayudaron ablandando con la aseguradora de mi auto ahí ellos se encargaron de todo. Gracias The work was very well done; they were very friendly and also helped me with my car insurance they care of everything. Thank you

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My Experience

Employees were respectful, communicative, and friendly. They made the whole process easy

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Returned Clean

My Experience

Great communication and repairs were done in a reasonable time

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Repair Quality

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My Experience

My Experience

This is the second vehical I have JD work on, work is always guaranteed and done right. My 2015 flex looks good. I was kept updated with the work thanks Edward.

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I’ve been there with my Honda and was very satisfied as well …

Repair Quality

My car looks so beautiful…. Marco did an excellent job scoring a 10 with me …. Also I need to mention the receptionist was friendly and do very helpful with me gathering my paperwork & making phone calls she also gets 10 …

Customer Service

My Experience

Thank you for putting up with my initial dissatisfaction of Honda's inability to have essential parts available ! A wait time of over 5 months was ridiculous! JD Collision Express was very professional in making the needed body repairs. Thru no fault of their own, they could only complete repairs after the required parts were made available. I commend the technicians especially the office staff of Valerie & Marcos for their kindness & professional knowledge !

My Experience

My Experience

Great Service. Easy to communicate with Marcus and Staff

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Repair Quality

Great Service and updates

Customer Service

Great Service

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Great experience. Thank you all for your professionalism and your friendly staff. It was a greatly appreciated in a difficult situation.

Customer Service

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I recommend to everyone i know whos been in an auto incident

Repair Quality

I have been here 3 times for repairs. Each time I have been treated with respect as well my cars have been wonderfully repaired with no errors. 10 out of 10 I recommend. I do recommend this shop to others.

Customer Service

Amazing job as usual. Sadly I have been fortunate 3 times in the last 3 years to to get repairs done (mostly due to someone causing the incident), I have been pleased each time I have gotten repairs done. They follow up throughout the time frame. Never needing to file complaints or anything.

My Experience

Staff was absolutely phenomenal and transparent with the repair process. Highly recommend them for any repair needs.

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My Experience

Everyone was very caring and so thoughtful as well as helpful! 10000/10 would come back as a customer and will be recommending to friends and family needing work. Valerie has over the top amazing customer service skills and makes you feel very comfortable and Edward is the best keeping up with updates on your vehicle and anything else you may need

Likely to Recommend

Repair Quality

I had a wonderful experience with J.D collision and all their employees I encountered. I would really like to point out Valerie and Edward for there amazing customer service and making me feel secure and comfortable throughout the process. I will always recommend them when someone is in need of their vehicle being repaired

Customer Service

Returned Clean