Brown's Body Shop

4.9 (2,173reviews)
97%
199 Pleasant Grove Road,  Zanesville,  OH  43701

Brown's Body Shop is a family owned collision repair center that has served our community for 60 years. We use a water base paint system and provide our customers with a lifetime warranty on all workmanship and paint work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (2,173)

My Experience

Everything was handled with the utmost respect. Surprised it got taken care of faster then I expected but satisfied with the turnout completely.

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Returned Clean

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It took him a little longer to get my car back then what they told me but other than that, it looks amazing. They did a good job

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My Experience

You guy’s are the best and I love the work you guy’s done on my car to bring it back to life I really appreciate it and thank you. Rueben Trammell

Likely to Recommend

The issues I faced with this was horrible and I would never take any of my vehicles back to there or recommend to others to go

Repair Quality

There is a scraping and a poping sound on the front driver's side that wasnt there before. The tire is rubbing the inner fender liner on a constant basis. There is a burning smell like anti freeze. The time frame it took to get the car done was over 3 weeks for something that didnt even have all the parts replaced due to not being available and still having issues with it after getting it back.

Customer Service

The staff was courteous

My Experience

Everybody was extremely nice and did a great job. They got it done on time so I didn’t have to pay any fees for the rental car. My truck looks Beautiful!! Thank you

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I am very satisfied my truck looks beautiful. They kept me up-to-date and very professional.

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Returned Clean

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My Experience

I had an excellent experience with Brown’s Body Shop from start to finish. Everyone was friendly, professional, and kept me informed throughout the repair process. My vehicle was returned looking like new, and the quality of the work exceeded my expectations. They made what could have been a stressful situation so much easier, and I truly appreciated their attention to detail and great customer service. A special thank you to the entire team for making the process smooth and stress-free. Your hard work and dedication did not go unnoticed! I would definitely recommend Brown’s Body Shop to anyone in need of repairs. Thank you again for taking such great care of my vehicle!

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My experience with Browns body shop was great however, my experience with Grange could’ve been better. The lack of communication was disheartening to say the least and then to go to return the rental to Enterprise to have my credit card charged for $1.35 was ridiculous. I am glad to discuss any of the other problems that I had along the way with a representative at any time.

Customer Service

Every step of the way I was communicated with thoroughly from the shop on multiple platforms, including text message as well as phone calls. I felt very respected and informed throughout the process.

My Experience

Everyone was very nice and professional. Would definitely recommend.

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My Experience

Thank you so much for getting my car done early . Sharing a car was a struggle. And thanks Colton for staying on it and keeping me informed . You all did an excellent job the car looked great. I was very pleased and will highly recommend you .

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Returned Clean