B&B Body Shop & Towing, Inc.

5.0 (347reviews)
100%
4374 Glenn Highway,  Cambridge,  OH  43725

In operation 48 years, 25 years at this location.

B&B Body Shop & Towing was established in 1978. We have been chosen as the #1 body shop in the area and awarded the "Reader's Choice Award" each and every year of its existence. B&B Body Shop & Towing provides "Best in the business" auto body repair & towing. Our shop has always put customer satisfaction as a top priority, while also offering affordable options to our customers. We work for you, the customer, and offer a warranty on all repairs. Your vehicle is more than likely the 2nd most expensive purchase you will ever make... why would you trust just anyone to repair it? Choose the shop that has been voted "Best Body Shop" since 1978. It's your vehicle... It's your choice!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (347)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that their vehicles looked brand new upon return. The interior detailing provided as a complimentary service was a standout highlight, repeatedly surprising and delighting customers. Timeliness was widely praised, with several vehicles completed ahead of schedule. Staff friendliness, professionalism, and proactive text-based communication throughout the repair process were also strongly appreciated. A few customers noted minor improvement points, including ensuring floor mats are fully dry before reinstallation, occasional scheduling misunderstandings, and rare instances where a requested buff or small adjustment was missed — all noted directly from customer comments.
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"Always quality work done right a company that puts pride in their work and make sure the customer is ..." Read more
"B&B did a wonderful job of making my car look like its new again"
"Very satisfied and appreciated their professional and excellent repairs and services Thank you"
"... helpful as this was my first time going to a body shop. The work done on my car was exceptional!" Read more
"Another quality service by the entire crew at B&B! Repair is always top notch and the office staff communication is second to none."
"I was so happy with the quality of work and it was completed 2 weeks earlier than expected!"
"It was done way b4 the time I expected"
"The truck looks great and was completed on schedule. Thank you."
"... them to anyone. They were great to deal with and got my car fixed in a timely manner." Read more
"The repair on my car was done within the timeframe stated"
"... entire crew at B&B! Repair is always top notch and the office staff communication is second to none." Read more
"B&B kept me informed on their progress of repairing my car"
"Thank you so much for the fantastic service! Its great getting the text updates during the repair process."
"They sent me updates every step"
"I was messaged any time there were changes to price estimates for parts needed."

My Experience

Job done in timely manner and professional.Great Job!

My Experience

Likely to Recommend

Repair Quality

Great work done by B&B!

Customer Service

Service was great.

Returned Clean

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The team at b&b went above and beyond to satisfy me, as a customer! Their customer service is outstanding, they have incredible qualified body shop experts for any type of injury your car might incur!

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My Experience

Great job B&B!!! Thank you, and you will be highly recommended.

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My Experience

Thank you for your time, professionalism, and expertise. It was easy to trust you with my car and you delivered above and beyond my expectations!

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BB is our first choice ALWAYS

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My Experience

My car was completed in a timely manner. Employees were always friendly and very helpful as this was my first time going to a body shop. The work done on my car was exceptional!

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Returned Clean

My Experience

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Customer Service

A misunderstanding occurred with date of service to drop off car.

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My Experience

Service was excellent Workmanship was excellent Cost was agreeable I would not hesitate to recommend to anyone about your serrvices

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I. Already have recommended

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Returned Clean

My Experience

I was very impressed with the work and the customer service! It was done 3 weeks earlier than expected!

Likely to Recommend

Repair Quality

I was so happy with the quality of work and it was completed 2 weeks earlier than expected!

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Returned Clean

My Experience

I appreciate the amazing job you did and would highly recommend you to anyone!!!

Likely to Recommend

Repair Quality

Very satisfied and appreciated their professional and excellent repairs and services Thank you

Customer Service

Very satisfied and appreciated their professional and excellent repairs and services Thank you

Returned Clean

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Likely to Recommend

Repair Quality

Always quality work done right a company that puts pride in their work and make sure the customer is satisfied with the quality thank you for your superior service

Customer Service

Returned Clean