Brown's Collision and Coach Works

4.7 (1,235reviews)
93%
4419 State Highway 30,  Amsterdam,  NY  12010

In operation 71 years, 19 years at this location.

We perform quality auto body and paint repairs on your vehicle and offer an outstanding customer experience. We take pride in our work and back it up with a lifetime warranty. Our certified technicians are committed to making your collision repair experience as positive as possible. While it’s not easy to turn an auto accident into a memorable service experience, our professional collision repair representatives are trained to do just that. You will find that our associates are knowledgeable, friendly and professional.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,235)

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I don't know that I'd recommend or not recommend Brown's. I give them good marks for paint match, timelessness, and cleaning the interior. I give them lower marks for sloppy/hasty overspray and not fully seating the outer rear window gasket in its channel. If I were paying fully out of pocket I wouldn't have been pleased that the final bill was almost $200 over the estimate.

Repair Quality

Paint match was good but overspray is visible on lower plastic trim piece. 2 bolts and 5 clips were all that was needed to properly remove trim piece vs taping off area and overspeaying. Latch opening isn't as smooth as before. Nice job of interior cleaning and detailing, but I would have rather seen the time spent removing trim instead of trying to mask off area and leave a noticeable paint seam.

Customer Service

No complaints with customer service. The work was done on time and communication was good.

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My Experience

The paint on the bumper did not match as well as I would like. I do understand though, the vehicle is 7 years old.

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Paint doesn't match as well as I would like

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I have and will again.

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Professional all the way!

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Courteous and hassel free

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