Gerber Collision & Glass - Amsterdam

4.8 (1,464reviews)
97%
107 W Main St,  Amsterdam,  NY  12010

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - Amsterdam offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,464)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and going above and beyond, including interior and exterior cleaning of vehicles. Communication was frequently highlighted as a strength, with regular updates via phone calls and texts keeping customers informed throughout the repair process. Timeliness was generally well-received, with several customers noting early completions. A few customers noted areas for improvement directly from their feedback, including inconsistent proactive update calls, occasional delays beyond estimated timeframes, and isolated quality concerns such as mismatched paint or incorrect parts replacement.
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"... year I've taken my truck to Gerber and I've been blown away by the quality of work and customer service. These guys in Amsterdam go above and beyond. Great ..." Read more
"... estimate until the day I picked my vehicle up, I was very happy with the service and the quality! I will absolutely be back if I have any car needs! ..." Read more
"... via phone call and answered any questions I had. Paint job on my vehicle made it look just as I first purchased it. Quality job well done." Read more
"... regularly and understand why it took so long. The quality of the repair work and the professional manner of the staff was excellent throughout the process." Read more
"1st time I went to pick my car up it was two tone."

My Experience

My Experience

They did a great job on my Nissan and detailed the inside Very satisfied

Likely to Recommend

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Very satisfied

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To a wonderful

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They did a great job on my Denali very satisfied

Customer Service

Great company to work with rental was went off without a hitch kept me informed all the way

Returned Clean

My Experience

The team was friendly, knowledgeable and professional. The repairs they completed on my car was meticulously and done in a swift flawless manner. They were kind and courteous. If needed I would use them again and/or I would refer/recommend them to others.

My Experience

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Returned Clean

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Friendly and helpful with text message updates

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I only received 1 phone call on updating of my Caron the 16days my car was there

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Repair Quality

Very courteous and responsive.

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Returned Clean

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My car looks and runs like new

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The car was scheduled to be ready in five days. It took 10 days. My car is the Toyota Corolla SE and they replaced the black Toyota emblem with a Silver emblem.

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Returned Clean

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Returned Clean

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The paint job doesn’t match the rest of the car. The front driver side is good until you get to the back and it’s a dull dark grey

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You did an amazing job

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Returned Clean

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