Gerber Collision & Glass - Ballston
1143 Ballston Lake Rd,
Ballston,
NY
12019
USA
Gerber Collision & Glass - Ballston offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely communication, and excellent repair work. Many highlight the frequent text and phone updates that kept them informed throughout the repair process, often describing it as seamless and stress-free. Repairs are frequently completed ahead of schedule, with vehicles returned in pristine condition - often cleaner than when dropped off. Customers appreciate the professional, friendly, and knowledgeable staff who handle insurance coordination and rental arrangements. A few customers noted occasional delays due to parts availability or third-party scheduling, and one customer raised a concern about post-repair vehicle issues and communication drop-off after payment. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
Select to learn more
Service Quality
"... provided excellent work on my auto body repair! The quality of the workmanship was outstanding, and my vehicle looks like new again. The staff was professional, friendly, and ..."
Read more
"... and they are amazing! Customer service is great, body work and paint,great! You cant tell i had a repair at all. I will continue to bring my car in for repairs 🥰"
Read more
"I am very pleased with the work on my car. The work was done to in a timely fashion. The people were courteous. I can't tell my car was ..."
Read more
"... schedule. I would highly recommend this place to anyone — the work was outstanding."
Read more
"Gerber staff were kind, communicative, and knowledgeable. I knew my car was in good hands and was well informed of the progress. The work looks ..."
Read more
"Ready 4 days sooner than expected."
"... to finish! They kept me updated the whole time and my car was done two days earlier than expected. 5 stars!"
Read more
"Promised in 2 weeks but took an extra week because the were down a painter and parts were on back order which i understand!"
"... on their progress while my car was being repaired. The completion time was a week longer than estimated though."
Read more
"My car was repaired exactly on the date you said it would be done and it looked fantastic. It looked like a brand new ..."
Read more
"Communication was great. Text updates twice a week were perfect plus additional calls for other concerns."
"Communication was great. Knew every step along the way. Would recommend to anyone who needs work done. Thank ..."
Read more
"Recieved calls and texts on the status I knew what was happening every step of the way"
"... can to get my car done by Friday which they did. They kept me informed each step of the way. I would definitely use them again if needed."
Read more
Kristi
(Honda owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and work!
Customer Service - 5.0/5.0
John
(Subaru owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Stephen
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0 -
Work was quick, quality was excellent and the cost was far below expectations.
Repair Quality - 4.5/5.0 -
Work was excellent, paint match was better than expected and the turn around time was also quicker than expected. Great job all around!
Customer Service - 5.0/5.0 -
All communication was quick, professional and no hassles. Every call was either answered or a return call came very quickly. Updates were timely and everyone was very friendly.
William
(Kia owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dennis
(Mercedes-Benz owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Timothy P
(Honda owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
I have only one question, why don’t you take cash?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joel
(Ford owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kijik
(Nissan owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Jamie Lynn
(Honda owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Diana
(Honda owner)
reviewed 7/23/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jan
(Honda owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Calvin Newton
(Volkswagen owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
Great friendly service, which made the process very easy!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lisa
(Chevrolet owner)
reviewed 7/20/26
My Experience - 0.0/5.0 -
I know I have A whole in my tire from One of the screws and the sensor they did something did so now it doesn’t disturb my feel so now I’m back to them fix it it’s a brand new car shouldn’t be having these problems
SHARE
Holly
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
I have already recommended Gerber to others
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love the customer service! The updates are great and the staff are wonderful to work with
Returned Clean
Alyssa
(Honda owner)
reviewed 7/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jennifer
(Chevrolet owner)
reviewed 7/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the constant communication and you did a great job!
Customer Service - 5.0/5.0
Returned Clean
Connor
(Honda owner)
reviewed 7/16/26