Caliber - Clifton Park

4.9 (3,042reviews)
98%
390 Clifton Park Center Road,  Clifton Park,  NY  12065

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,042)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as making vehicles look brand new. The team received high marks for professionalism, friendliness, and attention to detail, including unexpected interior and exterior detailing that delighted many customers. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Many vehicles were completed ahead of schedule, which was widely celebrated. A few customers noted delays due to backordered parts or extended repair timelines, and isolated concerns about communication gaps or minor workmanship issues were mentioned directly by customers. Overall, the vast majority of feedback reflects a highly positive experience, with customers enthusiastically recommending the shop to friends and family.
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"Caliber Collision gets an A++ for the Great Collision Repair, and the entire staff of Highly trained Professionals, who work hard for Customer Satisfaction, ..." Read more
"... talk to, work is guaranteed for the life of the car. The repair was flawless and looked like someone never even hit my car, thank you Caliber team!!!" Read more
"The repair looks wonderful. Also, thank you for the detail work. I appreciate the cleanup and polish."
"... were wonderful. The entire process was so smooth, the communication was great, everyone was incredibly nice, and my car looks awesome. 1010" Read more
"... provided service to me were OUTSTANDING in every way, communication was excellent, and the work that was done was completely to my satisfaction. On that basis my satisfaction ..." Read more
"Car was done very quickly. Detailed and repaired perfectly. I was kept informed during the process. It was wonderful! ..." Read more
"... professionalism of all the staff! They were excellent and got me back in my car a couple of days earlier than estimated!! Fantastic job and super happy" Read more
"... 10. I assign my overall satisfaction as a 7 because having to be without my car for 3 weeks was in my opinion excessive and resulted for me in an additional out ..." Read more
"They did not call me every couple of days to give me an update on my car. They did not respond to my texts. They ..." Read more
"I received messages frequently, letting me know the status of my car"
"To be made aware 3 days per week how your car is doing is priceless. Everything my contact was doing came back ..." Read more
"The technicians was great. The work looks good, small issue with communication from the office otherwise satisfied."
"Amazing job both communicating with me about updates and fixing the car. Looks new! 1010 experience"

My Experience

Excellent from welcome to goodbye. I really appreciated all of the update texts. The work is far beyond my expectations. All of the staff are excellent. Five stars. I recommend.

My Experience

Great service and work on the vehicle. I really appreciate the frequent communication on status.

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Repair Quality

Customer Service

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Repair Quality

I had a great experience with Caliber Collision getting my car fixed for some dents and scratches over the back wheel. The team did a fantastic job with the repair, and the paint looks completely seamless. Even better, I asked if they could finish it a bit early, and they actually delivered my vehicle a day before the set date! Excellent customer service and top-notch work. Highly recommend

Customer Service

Returned Clean

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The best

Repair Quality

Fast, honest, quality work,kept me informed

Customer Service

Great interactions

My Experience

Staff very nice, professional and thorough. Explained what to expect and provided updates consistently. Turnaround on repairs very reasonable considering parts/ labor required. Highly recommend.

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Customer Service

My Experience

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Already recommended

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Job done fast and of high quality

Customer Service

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Professional service, Quality work.

Repair Quality

No issues

Customer Service

They were great. My only issue was I had an appointment, but my car sat in the lot 3 days before work started, and I was paying for a rental. It appeared to be a Manpower issue. Ramon was excellent at keeping me updated and worked extra hard to meet our original projected timeline. Thank you Ramon!

Returned Clean

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Repair Quality

Customer Service

My Experience

I was extremely satisfied with everyone who assisted me during the repair of my Subaru. Ramon was great, Dakota giving me a ride home and the receptionist (sorry I forgot her name). She was very nice . The service people doing the job, finished my car quickly and did an excellent job. I will recommend Caliber to anyone who needs their car repaired. Thank you. Lee . .

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Customer Service

Returned Clean

My Experience

My car took closer 2 1/2 months to get completed after a month and a half. They still hadn’t even ordered parts that they need. There was much more struggles in that process and the timing didn’t seem to be correct in the completion of my car. Also, there was more damage to the interior of my car, including my blinker was not connected. It was snapped off and that’s going to cost me another a few hundred dollars.

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Customer Service

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Repair Quality

Service beyond my expectations!

Customer Service

From the initial estimate to the final repair, service was excellent. Shout out to Ramon for his expert advice and care.

My Experience

Ramon kept me up to date on the repairs when he said he would. The repairs were completed early. The total experience was hassle free. They also got me a rental car to use during repairs. Great job.

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Repair Quality

Ramon and the whole crew we’re great.

Customer Service

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We are very pleased with repair and customer service. Ramon was great to work with. Thank you

Repair Quality

Excellent repair and attention to every detail!

Customer Service

Excellent customer service from start to finish!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean