Caliber - Saratoga Springs

4.8 (4,107reviews)
95%
2202 New York 50,  Saratoga Springs,  NY  12866

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (4,107)

My Experience

Yes, and then some you guys did a great job. I’m very happy.

My Experience

Likely to Recommend

Repair Quality

The car looks great. Thank you so much.

Customer Service

Returned Clean

My Experience

Perfect from start to finish.

My Experience

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Almost every person at Caliber was friendly and helpful.

My Experience

The team did an excellent job blending the pain back together. The paint looks like it came from the factory. You guys produced a flawless mirror reflection! Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The color and texture of the painted part doesn’t entirely match the color of the car.

Likely to Recommend

Repair Quality

Color mismatch

Customer Service

Impolite front desk. The paint color didn’t entirely match the color of the car.

My Experience

Job well done!

Likely to Recommend

Repair Quality

Didn’t give you the 10 only because when I went to find my car it wasn’t in the lot as the representative had said. The person had to go into the working area to find out the vehicle was been washed. There is something as too much efficiency when the text says your vehicle is ready, but it’s not quite so. Otherwise you have personable and attentive staff, like Brendon.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great !!! People were very thorough and let me know what was going on

Customer Service

Everyone from the Garage crew to the front desk were amazing. The communication was on point and there was never any gray area where I was unsure of what was happening. They kept me up-to-date and very flexible as far as pick up time

My Experience

I wish everything could be this easy.

Likely to Recommend

Repair Quality

Customer Service

Couldn’t have been easier. Everything according to plans and ready a day earlier than expected

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great and repair was completed in a timely manner

Likely to Recommend

Good service and prompt replies

Repair Quality

Customer Service

Fast and great job

My Experience

Communication was a big reason why i would give a five star rating not to mention the work was done perfectly Great job done by a skilled and caring team of professionals

Likely to Recommend

Repair Quality

From the very start communication was seamless and continuous from start to finish I was in the construction industry for many years so when a supplier sent the wrong part I totally understood. All I asked is that the truck was correct at the finish and it was

Customer Service

Polite friendly and professional service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job, just had to go back to have a film cleaned off my front windshield.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great. Very happy with my results thank you so much

Likely to Recommend

Repair Quality

It looks great, took a while but it was no big deal because I couldn't drive for awhile

Customer Service

Everyone was very professional