Brown's Collision and Coach Works

4.7 (1,240reviews)
93%
4419 State Highway 30,  Amsterdam,  NY  12010

In operation 71 years, 19 years at this location.

We perform quality auto body and paint repairs on your vehicle and offer an outstanding customer experience. We take pride in our work and back it up with a lifetime warranty. Our certified technicians are committed to making your collision repair experience as positive as possible. While it’s not easy to turn an auto accident into a memorable service experience, our professional collision repair representatives are trained to do just that. You will find that our associates are knowledgeable, friendly and professional.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,240)

My Experience

They made my Durango look new and even cleaned the inside for us! We are very satisfied and would recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience! Not only was the body work excellent, the detailing was superb!!!

Likely to Recommend

From start to finish it was a very good experience.

Repair Quality

Couldn’t be happier!

Customer Service

Returned Clean

Likely to Recommend

We will certainly recommend Browns to anyone who would need repairs!

Repair Quality

We are extremely pleased with the service we received from Browns. Their efforts on our behalf made a stressful circumstance very manageable and convenient. We were well informed of the progress of our repair and our car has been expertly serviced and repaired. Everyone at Browns was professional, engaging and thorough in their attention to detail. We will certainly recommend Browns!

Customer Service

Our original comments apply here as well. We are extremely satisfied.

Likely to Recommend

This was the second time we have used Browns and both times we were very pleased with the service and repair work

Repair Quality

Excellent service and expertise in repairing my RV

Customer Service

Very professional and informative

Returned Clean

My Experience

Great staff. Repairs look great.

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Repair Quality

Customer Service

Returned Clean

My Experience

I am very pleased with the work that Browns did on our motor home, if I need work done it I would bring it back to them in a heart beat. Gaey Hebert

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Returned Clean

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My Experience

Very understanding of our issues, stayed within estimate & timeline, courteous, clean, knowledgeable staff. I recommend!

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Customer Service

Accurate, fast and friendly

Returned Clean

My Experience

My deer damage was fixed efficiently and expertly. My Jeep looks like new. The whole process was smooth and all the staff, from Lorie and Alex to the techs, were pleasant, helpful, and easy to work with. The unexpected full-vehicle detailing was especially appreciated, better than when I bought it. I highly recommend this business and will certainly come back if I have another accident. Thanks to all.

Likely to Recommend

Gladly and highly recommend.

Repair Quality

Excellent job, good communication, very easy process throughout. My Jeep looks even better than before the deer hit. The inside and out detailing was an especially nice touch. Thank you.

Customer Service

Previous question.

Returned Clean

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My Experience

Awesome experience. Everyone was great and professional!

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I recently had my 2021 VW Jetta repaired at Browns Collision Center, and the experience was outstanding from start to finish. Alexis was extremely professional, helpful, and kept me informed throughout the entire process. The technicians did an incredible job—my car looks and feels brand new again. Their attention to detail and dedication to quality truly set them apart. I highly recommend Browns Collision Center for anyone in need of top-tier service and exceptional workmanship.

Repair Quality

I recently had my 2021 VW Jetta repaired at Browns Collision Center, and the experience was outstanding from start to finish. Alexis was extremely professional, helpful, and kept me informed throughout the entire process. The technicians did an incredible job—my car looks and feels brand new again. Their attention to detail and dedication to quality truly set them apart. I highly recommend Browns Collision Center for anyone in need of top-tier service and exceptional workmanship.

Customer Service

I recently had my 2021 VW Jetta repaired at Browns Collision Center, and the experience was outstanding from start to finish. Alexis was extremely professional, helpful, and kept me informed throughout the entire process. The technicians did an incredible job—my car looks and feels brand new again. Their attention to detail and dedication to quality truly set them apart. I highly recommend Browns Collision Center for anyone in need of top-tier service and exceptional workmanship.

Likely to Recommend

I will find another shop if needed and would not recommend to anyone else.

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Customer Service

The communication between Browns and ourselves was not great - we would not get calls back when they told us they would call.

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Repair Quality

VERY GOOD GREAT WORK ON TIME I would recommend to everyone needing there services.

Customer Service

VERY GOOD GREAT WORK ON TIME I would recommend to everyone needing there services.

Returned Clean

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Very satisfied with work completed.

Repair Quality

Brown's did a great job with the damage I caused on my car.

Customer Service

Staff was very professional and friendly.

Returned Clean

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Repair Quality

I would like to say that browns collection did a excellent job on my GMC truck a special thanks to Todd Tucker for all his help

Customer Service

Returned Clean

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Repair Quality

Did an awesome job

Customer Service

Everyone was awesome