Bruce's Body Shop, LLC

4.9 (204reviews)
98%
120 Whitlock Paris Road,  Paris,  TN  38242
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In operation 39 years.

Bruce's Body Shop LLC. is locally owned and has been in business for over 35 years. We are a direct repair shop for many major insurance companies. We use the highest quality of products and repair procedures to ensure proper repair. Our technicians are ASE certified among many other certifications. Quality and customer satisfaction is our top priority! We'll assist you in any way possible whether it's helping you obtain a rental vehicle, pick you up or bring you back to work, to helping you file your insurance claim. Big or small Bruce's Body Shop can fix it. Come see us for all of your automotive repair needs! We're located at 120 Whitlock Paris Road Paris, TN. We can be contacted directly by phone at 731-644-9883 or by email at [email protected].

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (204)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who treat customers like family. The team receives acclaim for excellent communication, keeping customers well-informed throughout repairs with regular updates via calls and texts. Timeliness is a standout strength, with numerous customers reporting vehicles completed ahead of schedule or on time as promised. The quality of workmanship is repeatedly described as outstanding, with perfect paint matches and repairs that make vehicles look like new. Additional touches like thorough cleaning, detailing, and air fresheners demonstrate the shop's commitment to exceeding expectations. While most experiences are overwhelmingly positive, a few customers noted minor communication gaps or needed return visits for small adjustments.
AI-Generated from reviews written in the last 12 months
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"Treated us just like family, Super friendly & inviting general attitude, we was extremely happy with their ..." Read more
"They did a wonderful job as always! As they always meet your expectations and beyond! Thank you for a professional ..." Read more
"We were extremely pleased with the customer service, the quality of work, how timely they were. We would ..." Read more
"I was very impressed by the professionalism I experienced during my interactions with all members of staff. ..." Read more
"The team at Bruce's Body Shop always picks up the phone and will drop everything to provide updates. Remarkable ..." Read more
"Ready ahead of schedule. Parts weren't scheduled to arrive until March 6th, but my vehicle was finished ..." Read more
"Fantastic job completed ahead of est. time."
"Much earlier than promised"
"My vehicle was ready before I was."
"... up. The repair process was remarkably efficient, taking less than a week and a half to complete. I highly recommend their fast, highly quality service ..." Read more
"We received texts and calls keeping us updated along the way. No issues whatsoever."
"... question and got a fast and informative response. They kept me updated on my trucks progress weekly" Read more
"Yes, there were thorough updates throughout the whole process!"
"Not a word"
"Customer service was good. They understood that we were not happy with repairs or lack there of each time ..." Read more

My Experience

The job done is absolutely perfect! All the employees I met made me feel at home...Highly recommend!

My Experience

My Experience

Always do fantastic work and customer service is the best

Likely to Recommend

Repair Quality

Repair was timely and perfect 100% satisfaction

Customer Service

Great as always

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff at Bruce's were friendly and helpful during our car repairs.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Keep up the good work

Likely to Recommend

Repair Quality

The only thing I am not happy with is my dashboard it wasn't like that till after wreck so I am hoping we can get this taken care of without any further action

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

See previous comments. See previous comments. ⁹

Likely to Recommend

Repair Quality

Great job guys! I already sent you my review.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I highly recommend these guys for collision specialist. They don't do a slap job, like some repairs do, they do it professionally and correct way. They always have my services, especially when I hit a deer.

Likely to Recommend

They did a professionally job on my vehicle

Repair Quality

I highly recommend this place for your car body work. They don't do a slap job, they do a professionally job and sure that every thing is correct.

Customer Service

Highly recommend

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

100% satisfaction! Excellent customer service and great body work done as well!

My Experience

My vehicle looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best service repair and experience we have ever had! I am recommending everyone I know to you! If my family and friends don’t know about you they will!!!! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They always do a fantastic job!!!

My Experience

Fast professional service. Great finished product.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly service, reasonable price.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

They always do great work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You saw me as a person not as years. You treated me with courtesy & respect. You spoke to me as a a person not as an elderly mentally compromised person. We as elderly people do not normally get that Thank you so much for a job well done.

My Experience

Excellent body shop

Likely to Recommend

Repair Quality

Excellent body shop. I use them for all my vehicles when needed. Very good communication and customer service

Customer Service

See previous notes

Kept me Informed?

Yes

Ready on Time?

Yes

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