Bruce's Body Shop, LLC

4.9 (247reviews)
98%
120 Whitlock Paris Road,  Paris,  TN  38242

In operation 39 years.

Bruce's Body Shop LLC. is locally owned and has been in business for over 35 years. We are a direct repair shop for many major insurance companies. We use the highest quality of products and repair procedures to ensure proper repair. Our technicians are ASE certified among many other certifications. Quality and customer satisfaction is our top priority! We'll assist you in any way possible whether it's helping you obtain a rental vehicle, pick you up or bring you back to work, to helping you file your insurance claim. Big or small Bruce's Body Shop can fix it. Come see us for all of your automotive repair needs! We're located at 120 Whitlock Paris Road Paris, TN. We can be contacted directly by phone at 731-644-9883 or by email at [email protected].

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (247)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for being friendly, professional, and knowledgeable. Timeliness is a strong highlight, with numerous customers noting repairs were completed ahead of schedule. Complimentary interior and exterior cleaning of vehicles is frequently mentioned as a delightful surprise. A few customers noted areas for improvement, including better proactive communication during the repair process and ensuring all damage is addressed before notifying customers for pickup.
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"... handled everything flawlessly. There are absolutely no dents left behind, and the paint match is completely spot-on with the original finish. They were honest, quick, ..." Read more
"... staff is professional, friendly and knowledgeable. Superior quality repairs were made in a timely manner. I would highly recommend this facility for any Collision ..." Read more
"We were extremely pleased with the customer service, the quality of work, how timely they were. We would highly recommend ..." Read more
"They did a wonderful job as always! As they always meet your expectations and beyond! Thank you for a professional ..." Read more
"... work with. Finished repairs in a timely manner and did amazing work on my vehicle." Read more
"They did a lot of work in a very timely manner."
"Told it would take 7-8 days, was done in 3."
"... up. The repair process was remarkably efficient, taking less than a week and a half to complete. I highly recommend their fast, highly quality service ..." Read more
"Fantastic job completed ahead of est. time."
"... ended up having to leave it due to missed repairs. We made 3 trips for pickup before damage was finally complete and at that point we still weren't completely satisfied ..." Read more

My Experience

My Experience

Likely to Recommend

Repair Quality

Always great service!!! They are our go-to!!!

Customer Service

Returned Clean

Likely to Recommend

I recommended Bruce’s just the other day to a friend.

Repair Quality

Customer Service

Always excellent service.

Returned Clean

Likely to Recommend

Already have

Repair Quality

Thanks for the great service.

Customer Service

Very good service

Returned Clean

Likely to Recommend

Looking back on it, the one thing I probably would have done is to communicate that the liftgate was tinted glass from the factory. They told me that because I had a clear plastic sheet over the back where the glass was broken in the liftgate they assumed that it was clear in the original liftgate. That's the only thing I could say about it--you'll have to tell them exactly what was there.

Repair Quality

It looks better than it did before. The only thing I noticed was that the original liftgate for the 2016 Honda CRV EX had tinted glass, not clear glass. Otherwise, it looks great.

Customer Service

My Experience

I appreciated the fact they were not satisfied with the molding they were sent not being perfect. They want to make it right next week.

Likely to Recommend

Repair Quality

Couldn’t ask for better people and a better repair shop. They are the best!

Customer Service

Very knowledgeable and super sweet!

Likely to Recommend

This is the only place I will go. I would highly recommend them to anyone.

Repair Quality

I am very pleased once again with the work from Bruce’s Body shop. My truck looks brand new.

Customer Service

Customer service is absolutely great. Informed me every step of the way.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job!

Likely to Recommend

Repair Quality

Great communication and great work!

Customer Service

Great communication and great work!

Returned Clean

My Experience

We are returning customers and would highly recommend them to anyone. Their quality of work is excellent. I was also impressed with their office staff.They were very personable and professional. I had an issue with my insurance company and they were very patient and resolved it in a timely manner. No complaints here!👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs are perfect like a brand new car...also I was highly impressed how well they cleaned my car on the inside as well. Something I planned on doing after pick up...thank you for everything you guys did for me and my vehicle

My Experience

Yall are the shop I would take my vehicles to for repair and I’ll tell anybody that your services and repairs is second to none. Thank you again

Likely to Recommend

Repair Quality

Customer Service

They are a very clean and respectable business. The owners and employees are very nice and helpful

My Experience

Love them all. So kind. Did a great job fixing my jeep. It was fixed in a timely manner and they even cleaned it. My jeep looked like I was driving off the car lot brand new. Bruce's Body Shop will be the only place I will go to. I want to thank everyone at Bruce's. You all are fantastic.

My Experience

It was nice that after the repairs to my car that it was also cleaned out before I picked it back up.