Brustolon Buick GMC Inc
Route1 BOX 68, 47 Stonington Westerly Rd,
Mystic,
CT
06355
USA
In operation 77 years.
Brustolon GMC Buick has been in business since 1949 come in and experience the difference. Our goal is to provide you with the best customer service experience in the industry.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for its professionalism, high-quality repairs, and exceptional customer service. Many highlighted the friendly and welcoming staff, noting their thoroughness in explaining the repair process and keeping customers informed throughout. Repair quality received strong acclaim, with numerous customers mentioning that their vehicles looked brand new upon return, often detailed inside and out. Timeliness was frequently commended, with several repairs completed ahead of schedule. Customers also appreciated seamless coordination with insurance companies and rental car services, making stressful situations much easier to navigate. A few customers noted areas for improvement directly from their experiences, including delays caused by parts availability, occasional communication gaps when staff were shorthanded, and instances where customers had to initiate status updates themselves.
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Service Quality
"... for me. Its rare to find a business that combines technical excellence with such thoughtful customer service. Id recommend them without hesitation to anyone needing ..."
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"Brustolon did excellent repair work on my Subaru CrossTrek. The vehicle was completed on time and when I picked ..."
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"Repairs look great and customer service was excellent. Everyone was nice and helpful!"
"The work that you did to my 2009 Buick was exceptual. I couldn't be happier."
"Looked like new! Could find no trace of the damage"
"Superb communication in terms of the process, repairs being made, and current status. Strong support with ..."
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"... professionalism, expert restoration of my vehicle, and for constantly updating me on their progress."
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"... some delays were encountered during the repair, I always felt like I was informed on the status and path ahead. Great customer service!"
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"Amazing communication"
"Could've communicated a little better"
Barbara
(Honda owner)
reviewed 9/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Timothy
(Toyota owner)
reviewed 9/24/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Shirley
(Chevrolet owner)
reviewed 9/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel was professional and accomodating with the schedule. I was extremely happy with Brustalon.
Customer Service - 5.0/5.0 -
Rachel!
Nicole
(Hyundai owner)
reviewed 9/22/26
My Experience - 5.0/5.0 -
Wonderful quick service, such friendly staff! 10/10 recommend.
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Robert
(Subaru owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
No one is perfect, but they sure did strive for it. Would reccommend.
Mary
(Acura owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Denise
(Subaru owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Robert
(BMW owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Great job. Appreciate the quality of the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Everett
(Honda owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Great job. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Frank
(Kia owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
Everyone from the Collision Center team at Brustolon were awesome to work with at all times. I would recommend them to anyone. Thanks again Rachel and team
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Carol
(Subaru owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Peter
(BMW owner)
reviewed 8/24/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
See comments above
Customer Service - 4.0/5.0 -
Outside of waiting an extra four days, due to parts that were delayed,the service provided was very good.
Alan
(Audi owner)
reviewed 8/20/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Jacob
(Nissan owner)
reviewed 8/17/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Volvo owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Honda owner)
reviewed 8/7/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Russell
(Honda owner)
reviewed 8/6/26