Brustolon Buick GMC Inc

4.9 (887reviews)
99%
Route1 BOX 68, 47 Stonington Westerly Rd,  Mystic,  CT  06355

In operation 77 years.

Brustolon GMC Buick has been in business since 1949 come in and experience the difference. Our goal is to provide you with the best customer service experience in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (887)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for its outstanding service quality, professionalism, and attention to detail. Many highlight the exceptional repair work, with vehicles returned looking brand new, often detailed inside and out. Communication is a standout strength, with customers appreciating regular updates via phone and text throughout the repair process. Timeliness is also well-regarded, with several repairs completed ahead of schedule. Customers note the staff as friendly, welcoming, and genuinely caring. A few customers mentioned areas for improvement, including better proactive communication during delays, and occasional issues such as parts delays or minor items needing follow-up after pickup. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the center to others.
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"... for me. Its rare to find a business that combines technical excellence with such thoughtful customer service. Id recommend them without hesitation to anyone needing ..." Read more
"Brustolon did excellent repair work on my Subaru CrossTrek. The vehicle was completed on time and when I picked it up I was pleasantly ..." Read more
"Repairs look great and customer service was excellent. Everyone was nice and helpful!"
"... Buick dealer, but was pleasantly surprised at the quality and service received. Will recommend to other." Read more
"The work that you did to my 2009 Buick was exceptual. I couldn't be happier."
"Great job and done on time. Thank you."
"Car was finished earlier than expected and looks brand new. Staff was very friendly and helpful!"
"... it. I was very happy with how they handled it and did not mind waiting a few extra days. Was worth it!" Read more
"Staff went out of their way when I let them know I needed to have the car a day early due to a personal emergency."
"Car repair looks great. Maintenance was completed ahead of schedule by several days. Car was returned detailed and in spotless condition."
"Superb communication in terms of the process, repairs being made, and current status. Strong support with the ..." Read more
"... professionalism, expert restoration of my vehicle, and for constantly updating me on their progress." Read more
"Amazing communication"
"... used door part delayed the repair substantially. Communication with the Collison Center was initiated by me." Read more
"Could've communicated a little better"

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Rachel went above and beyond getting my Jeep fixed, kept me informed and delivered on time.

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We are VERY satisfied with their work and customer service and would recommend them to anyone.

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Repairs are great-car looks and runs very well.

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Brustolon did an excellent job. Highly recommend!

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My Experience

You treat people kindly, keep the customer informed on work progress, returned a clean car. Coordination with Enterprise on renting and returning the rental vehicle was really helpful. Overall you made a difficult time easier.

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I appreciated the coordination with Enterprise Car Rental

My Experience

You were very good at keeping me informed. Friendly and very ciurtious. Thank you

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Could've communicated a little better

My Experience

Many thanks to all who worked on my truck I am very pleased with the results many thanks to the person at the front desk for all their help

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Could not imagine to be better service

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Could not imagine to be better service

My Experience

Rachel is the best. Thank you

My Experience

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Great repairs to my Toyota rav4, I was somewhat concerned taking a Toyota to a Buick dealer, but was pleasantly surprised at the quality and service received. Will recommend to other.

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Will recommend to other

My Experience

My Experience

Many thanks to your entire team for their professionalism, expert restoration of my vehicle, and for constantly updating me on their progress.

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My Experience

Great job and done on time. Thank you.

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very helpful; kept in contact with me.

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Returned Clean

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My Experience

The staff was very professional, keeping in contact as to my cars progress, keeping to their schedule. When I picked up the car it looked like new and had been completely detailed inside and out!

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