Burbank Collision Center Inc.

4.8 (930reviews)
96%
604 S. Victory Blvd.,  Burbank,  CA  91502
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Shop AssistantSparkles

In operation 19 years, 15 years at this location.

Burbank Collision Center has been proudly serving Burbank and the Greater Los Angeles community with professional, reliable, and trusted auto body repair for over 15 years. We pride ourselves in our use of top quality materials, state of the art equipment, superior workmanship and top-notch customer service. Our team of professionals includes I-Car certified estimators highly proficient in CCC ONE Pathways estimating system, as well our technicians are I-Car certified always updated on new products and technologies. From the person who does your estimate to the artist that puts the last bit of paint on your car, our staff are perfectionists that treat every car as if it were their own. This professionalism will give you unprecedented peace of mind when you need repair work on your vehicle. Our dedication to quality work, customer satisfaction and quick turnaround times has given us the ability to become one of the valleys most reputable collision centers. We stand behind our work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (930)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, providing regular updates via text, phone, and email throughout the repair process. Timeliness is frequently highlighted, with several customers noting repairs were completed ahead of schedule. Complimentary cleaning and detailing of vehicles is a recurring positive surprise mentioned by many customers. A small number of customers noted occasional delays, limited communication instances, or minor post-repair issues, though these were generally acknowledged as isolated concerns raised directly in their feedback.
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"... asked them to add extra work at my expense. I swear. I picked up my 8 year old car and it looked brand new. The pricing was very reasonable especially since ..." Read more
"The repairs on my car were amazing, the work was so seamless you would never know that the entire side needed to be replaced. The team ..." Read more
"My car is 10 years old, hasn't looked this good in 9 of those years. There's no hint of it having been ..." Read more
"... scratches of my 2023 Porsche's Cayenne e- hybrid. Their service is excellent and on schedule. Cost is same as quoted price. Very courteous people. ..." Read more
"... car while driving. They finished on schedule and everything looks and works great. The service was friendly and professional. Id definitely recommend them." Read more
"... communicated with me about everything. They even finished the work one day under the original estimated time that the project would be done. I cant recommend ..." Read more
"... new. You were not only professional but also had everything ready ahead of schedule. I'm very impressed." Read more
"Burbank Collision does excellent work. Everything was fixed as originally estimated and on time."
"... collision Center did a great job repairing my car. I was given an approximate time when it would be completed and it was done on time. I am very satisfied. It ..." Read more
"Best service from the body shop I have ever had. Great communication and punctual. They even update the delivery date daily."
"They were amazing. They communicated clearly and often with updates on our car. When an unexpected delay came up, they let us ..." Read more
"Both emails and text made me feel like I had no reason to call and check in and see how things were. I appreciated ..." Read more
"... moment you arrive until the vehicle is repaired, they provide regular updates and keep you informed of progress." Read more
"Every step of the way I was kindly informed. Above and beyond service. so glad they were there to take care ..." Read more

My Experience

Well done job! Thank you!

My Experience

Burbank Collision Center service is professional, courtesy and awesome job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Adrian did a great job.

My Experience

Good info.about how everything was turning, good customer service and nice repairs on the vehicle.

My Experience

It came back light a brand new car- (it’s a 2010)

Likely to Recommend

Repair Quality

Burbank collision center did a really good job on my car. They actually did more than expected and they detailed it for me. I asked my mechanic at Rockies Commercial Auto where there’s a reputable body shop and he directed me right across the street.

Customer Service

They did a very good job on my car. They detailed it and they did more than expected.

Returned Clean

My Experience

This is the second time I have brought my Honda to this shop for repairs. I was very satisfied both times. The finish of the paint is excellent which shows they take pride in their work. I have used other shops and had to take the car back because they didn’t do a good job color sanding and buffing. Burbank Collision is much better than other shops I have used in Burbank and Glendale. I highly recommend taking your vehicle here for body work repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Their work is quality and the office is organized and communicates well.

Repair Quality

The work was spot-on.

Customer Service

Constant communication via text on status of repair was great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Overall everything was great. Receptionist was extremely rude to me. And I was not to happy that my car was driven 23 miles.

Customer Service

The girl in the office very rude

Likely to Recommend

Repair Quality

I have come here for all our cars and will continue to go so. Everything is done so efficiently and our cars always look like new.

Customer Service

Raffi helped me out, we were able to drop off our car and the repairs started the next day. Our car was ready when we were told it would be ready.

My Experience

They did an amazing job on my car! They kept me updated through the process and made everything so easy. I highly recommend them for any and all repair work.

Likely to Recommend

The job done was amazing! Looks like nothing even happened to my car. It looks brand new.

Repair Quality

They did an amazing job on my car and kept me updated through out the process. I'd highly recommend them on any and all repairs you need done to your car!

Customer Service

They did an amazing job on my car and kept me updated through out the process. I'd highly recommend them on any and all repairs you need done to your car!

Returned Clean

My Experience

Nice and clean job and very friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Best body shop

Customer Service

Best

Returned Clean

My Experience

My car looks impeccable, I really appreciate the work that was done but also how clean it was returned to me! Absolutely amazing job thank you!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Sorry, I never "recommend" anything to people that I respect. Advertisement is the most unforgivable of insults, and I would never.

Repair Quality

Overall looks quite good, though on close inspection there are some misalignments between the panels, and the connection to the camera intermittently fails. Blind spot sensors occasionally trigger at nothing.

Customer Service

Very helpful, thank you so much.

My Experience