Burns Buick GMC Hyundai Honda & Genesis
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
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- Discover Card
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- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t tell anything was repaired and replaced.
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Noticed paint over spray on roof and top of passenger front door above window. Will have to stop by to have it addressed. Should have been caught during final inspection.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, great explanation of how the process works, and the repair looks brand new
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Professional, polite service.
Repair Quality - 5.0/5.0 -
Nice job. I can't tell there was ever any damage.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent updates
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very courteous and friendly . I was kept in the loop the entire repair. Costs involved were explained completely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I chose Burns Collision at first for convenience however when I picked up my truck it looked as perfect as it did when I first purchased it. Not only was the repair done professionally , it was done ahead of the anticipated completion date. Dealing with Andy Colon made the experience better with his professional approach and communication style to keep me updated throughout the repair process. I would highly recommend Burns Collision team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it’s brand new again
Customer Service - 5.0/5.0 -
I am completely satisfied and I would rate the customer service I received from Andy Colon’s team as excellent
My Experience - 5.0/5.0 -
My "go to" auto body shop to repair my vehicle. I have had several minor body repairs including painting of panels. Impeccable service from the staff, outstanding body and paint work, and great communication both orally and by text messages. A+++
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
And they even cleaned inside and outside beautifully! Well done! Love the work they did.
Customer Service - 5.0/5.0 -
Very communicative. Adhered to timeline. Took me in quickly. Precision work.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your company is very professional and from the appearanceof my vehicle and it s operation returning to Dover It was an outstanding job being completed with the vehicle.