Burns Collision Center

4.9 (1,265reviews)
98%
1700 E. Lincoln Highway,  Langhorne,  PA  19047
See Photos

5 years at this location.

Welcome to Burns Auto Group, where our family owned story began over two decades ago in 2001. Since then, we have become a trusted name in the automotive industry, serving communities in Levittown, Fairless Hills, Trenton, Ewing Township, and Langhorne, PA. At Burn Collision Center, our I-CAR certified technicians are skilled at servicing any and all your collision needs. We are proud to be Authorized to repair Teslas, Cadillacs, and Corvettes. We are also Certified to repair GM, GM EV, Ford, Hyundai, KIA, Chrysler, Dodge, Fiat, Jeep and Nissan vehicles. Our experience also extends to other makes and models, making us a trusted authority in the automotive collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 11:00 am
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Tesla
Call
Email

Reviews (1,265)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, brand-new results, and exceeding expectations. Communication stands out as a major strength, with customers appreciating frequent text, phone, and email updates that kept them informed and stress-free throughout the repair process. Timeliness is largely well-received, with many vehicles completed on or ahead of schedule. Customers also highlight the welcoming, professional, and knowledgeable front office team. A few customers noted areas for improvement, including occasional delays due to parts availability, isolated instances of initial communication mix-ups, and rare quality concerns such as color mismatches or missing components - all drawn directly from customer feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"They did a spectacular job. The repairs are flawless. The car looks better than when I bought it new off the showroom floor , especially the paint. Vettes ..." Read more
"Outstanding service and work on a complicated repair following a deer strike."
"... the entire process stress-free. Most importantly, the quality of the work exceeded my expectations. My car looks absolutely amazing and like new again. I highly recommend them to anyone ..." Read more
"Put aftermarket parts on my vehicle without my permission I expected Mopar parts only and they returned the ..." Read more
"Our vehicle was repaired and ready as promised! Their customer service is remarkable! I was very pleased with the staff and repairs. Thanks Very Much!!!"
"The quality of work was amazing but the best part was how they communicated daily with updates and kept me in the know of their progress."
"... the past. The work was done exceptionally well but getting good communication back wasnt always good with others. Not the case with Burns . Outstanding" Read more
"The staff was friendly and helpful. The progress reports twice a week are amazingly different from other shops."
"I selected yes however, in the beginning they were sending my messages to my landline phone instead of my mobile phone. Once that was corrected there was no problems at ..." Read more
"... only does the car look like nothing happened but the communication and service was top notch. If I could give 10 stars I would. Thank you again." Read more

My Experience

Car looks great. Liked getting regular updates. Customer reps (especially Michele) were very pleasant and super focused on service and customer happiness.

Likely to Recommend

Very

Repair Quality

The ladies were awesome from beginning to end.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was excellent. Particularly thanks to Jess for keeping me updated and helping us get it all wrapped up quickly. I was in a bind time wise and they made it a nonissue. Work was great too.

Likely to Recommend

Repair Quality

Customer Service

Jess in particular was great about keeping me updated and helping everything run smoothly.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jess and Team were fantastic! Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, I was kept informed throughout.

Customer Service

Excellent people working there and very helpful in answering questions.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication. Got my car back cleaner than when I brought it in.

Likely to Recommend

Repair Quality

Experience was amazing! Totally hands off. They worked directly with my insurance and rental car company. Car was spotless when I got it back.

Customer Service

Jessica was amazing! She was frequently in touch with updates in addition to the text messages that I received automatically.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

ABSOLUTELY

Repair Quality

They are quick and efficient. And when their team comes to drop off and pickup they are so respectful and easy to work with

Customer Service

Their team is excellent at pick up and drop off

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Girls up front very nice and want over everything from the first day to when my car was finished.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing team can’t complain at all they help me to setup everything from star to end, specially Jess is amazing team member she was the best kept me posted on everything with the process . 10 stars service thank you once again !!

Likely to Recommend

Repair Quality

Amazing team keep me posted on every step of the process and work was down to 100%

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jessica and the Team were excellent to deal with. Estimate was timely, work was completed in the time frame quoted and the car looked great when I picked it up

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Prompt service. Kept me well informed about the status of my repair. Staff was a pleasure to deal with. Car was returned looking clean like it was brand new 🙂🙂🙂

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a very good job you can’t even tell not car was hit. The detailing job push the experience to a 10

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great place for car service. Very good team, prompt messaging and accurate on time.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very helpful person Michele that checked me in and followed through. Job was completed in a timely manner and all was carefully explained to me

Likely to Recommend

Repair Quality

Very efficient..easy to deal with..completely explained what needed to be done. Michelle was very helpful and understood what I needed.

Customer Service

Michelle explained process very clearly and kept me informed

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,265

Auto body shops nearby

view more shops in: Langhorne  |  19047