Burton's Collision & Auto Repair
In operation 48 years.
We are a state of the art auto body and full service repair shop. We offer mechanical diagnosticians on duty daily. All repairs are done in house by courteous certified professionals. We also offer a full machine shop service. Burtons is a family owned business serving the Cincinnati area since 1978. All of our equipment is up to date from the 1234YF refrigerant machine to the resistance spot welder. We are I-Car Gold certified and have received the premier award from Autochex 5 years in a row due to the high standards we hold our repairs and our employees to. Our equipment includes 2 Hunter wheel alignment racks, 3 Chief frame racks with Genesis measuring systems and 3 Blowtherm down draft paint booths. We are also fully certified in aluminum welding. Burtons offers a loaner car program to insured customers without rental car coverage on their policy. Finally we complete all auto body repairs with a vehicle cleanup.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | Closed |
Reviews (276)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job!
My Experience - 5.0/5.0 -
Steve was very helpful. The staff did an excellent job on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ricky is absolutely amazing. He’s so kind and really took the time to make sure everything was right with my car. He made sure to communicate with me about any updates and answered all questions that I had. I was 100000% satisfied with the customer service I received from him. Above and beyond service!
Likely to Recommend - 5.0/5.0 -
Easy to work with!
Repair Quality - 5.0/5.0 -
The service at Burtons is A-1- they did a great job on my car!
Customer Service - 5.0/5.0 -
Again, great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Burton's to anyone given my very positive experience with them.
Repair Quality - 5.0/5.0 -
Ricky was an absolute pleasure to work with. He was so thoughtful and took outstanding care of my car during a stressful time for me. He went above and beyond and found a few additional issues with my car, beside the damage, and was able to have me back on the road safely in a car that was so beautifully cleaned that it looks brand new again. I can't recommend them enough for outstanding customer service and excellent high quality repairs.
Customer Service - 5.0/5.0 -
Simply put, outstanding. Ricky went above and beyond to make sure that my car was repaired to my satisfaction. It was a pleasure to work with him and all the staff at Burton's.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks beautiful, inside and out. It feels like a brand new car!!!
Customer Service - 5.0/5.0 -
Ricky does an excellent job. I felt that he has on top of everything and knew what I needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ricky was extremely professional, he took time over the weekend to check my car out, he gave me prompt updates and was upfront with what to expect. I was very satisfied with the service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0 -
Ricky was great!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality job and great staff
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
I have recommended Burton's multiple times.
Repair Quality - 5.0/5.0 -
I've had multiple repairs done at Burton's, this was another exceptional job.
Customer Service - 5.0/5.0 -
Walked me through the process and explained the delays due to parts availability.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended Burton's Collision to family and friends.
Repair Quality - 5.0/5.0 -
Burton's Collision did an AMAZING job repairing my vehicle! The staff were very friendly, helpful and caring. I would HIGHLY recommend Burton's Collision to anyone looking for EXCEPTIONAL work and MAGNIFICENT employees.
Customer Service - 5.0/5.0 -
The customer service I received was above my expectations and well received!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service from Steve and whole team at Burtons collision! Thx Neil
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Staff was always available, attentive and friendly and served a diverse clientele which I appreciate. Ricky and his team did an excellent job on our repair including having the vehicle detailed! We will definitely go back for other services refer our daughter.
Repair Quality - 5.0/5.0 -
Staff was always available, attentive and friendly and served a diverse clientele which I appreciate. Ricky and his team did an excellent job on our repair including having the vehicle detailed! We will definitely go back for other services refer our daughter.
Customer Service - 5.0/5.0 -
Staff was always available, attentive and friendly and served a diverse clientele which I appreciate. Ricky and his team did an excellent job on our repair including having the vehicle detailed! We will definitely go back for other services refer our daughter.