Gerber Collision & Glass - Maineville

4.9 (4,900reviews)
97%
8849 Columbia Rd,  Maineville,  OH  45039

Gerber Collision & Glass - Maineville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,900)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed through regular text and phone updates throughout the repair process. Many customers highlight the seamless, stress-free experience from drop-off to pick-up. Timeliness is frequently commended, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional delays, paint match concerns, and requests for more detailed status updates during longer repairs.
Select to learn more
"Very professional, fantastic customer service, and the quality of the repair is superb."
"Gerber was outstanding to deal with and their work was top notch. They kept me posted on the progress of my vehicle and the repair process and our vehicle ..." Read more
"... job on my body damage repair. My truck looks great. Gerbers customer service, care and communication are the best I have ever experienced." Read more
"... the repair quality. The team did a great job and my car looks like new. Thank you!" Read more
"Repaired in full and great customer service. A+ communication. Thank you for a fantastic experience!"
"... expecting my car to be in the shop 7 to 10 days. They finished in 4 days. Way to go Gerber Collision!" Read more
"Staff and process were stellar. My car was completed ahead of schedule. I am recommending Gerber to my friends and family."
"My vehicle was actually done a couple days before the text said it would be, which was excellent."
"my vehicle was ready when promised. The team at Gerber Collision & Glass did a great job keeping everything on schedule."
"Great work, kept us updated and work was finished ahead of schedule."
"Communication about repairs was excellent. I knew exactly what to expect and the estimated completion time was exactly on ..." Read more
"Two text messages a week is freaking awesome. Enough information to keep me informed but not too much where its annoying."
"As noted earlier, the consistent updates by text throughout the process are great and kept expectations and understanding clear."
"Absolutely the best customer service experience with updates, info, etc"
"Excellent work, great communication, polished procedures made the overall experience satisfactory. Thanks!"

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good follow up. Timely. Great work on vehicle

Likely to Recommend

Gerber was Great! I would not go anywhere else but there! The people are awesome and mannerly and the work they did was awesome I would recommend them to everyone

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys did a awesome job. It looks brand new off the showroom floor. Thank you so much.

Likely to Recommend

Repair Quality

You guys at Gerber did a wonderful job. I am totally satisfied. Your staff took care of me. Kelly was awesome. I will definitely come back if I get any more repairs.

Customer Service

Likely to Recommend

Will recommend

Repair Quality

Everything seems fine

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Every staff member with whom I dealt was knowledgeable, pleasant, and courteous—a real pleasure to work with. Communication was timely and prompt. All my questions were answered. The car was returned very clean and in beautiful condition. I will happily recommend Gerber Collision to anyone in need of your services!

Likely to Recommend

Repair Quality

Every member of staff with whom I dealt was courteous and a pleasure to work with. All my questions were answered. Communication throughout the process was excellent, The car was returned clean and looking like new! I will be happy to recommend Gerber to anyone needing the service.

Customer Service

Courteous, patient, and provided clear answers to all my questions.

Likely to Recommend

Repair Quality

The team at Gerber maineville have won a customer for life based on how I was treated. Next experience I’ve had when dealing with car repair of any kind. Thank you so much!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Helpful, friendly and knowledgeable staff. Repair work was done with care and precision

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car door was fixed and paint color matched perfectly. Great and conscientious work was performed.

Likely to Recommend

Repair Quality

My car was repaired to my satisfaction and looked great.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

You were very flexible with me on the timing. After several delays on my part you still graciously worked it into your schedule. The finished product was worth waiting for.

Customer Service

Returned Clean

My Experience

Quality work, friendly staff and good communication

Likely to Recommend

Repair Quality

Quality work. Car returned very clean.

Customer Service

Very friendly staff and good communication.

Likely to Recommend

Repair Quality

Overall a great experience! Nathan and the entire team took great care of me and my vehicle. The only reason I’m giving a 9 and not a 10 is because I have to return due to a missing badge decal on the back of my vehicle which was missed. Granted when I brought it to their attention it was addressed immediately and the part ordered, but having to return the vehicle is a bit of an inconvenience. Overall I would recommend Gerber.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean