Gerber Collision & Glass - Cincinnati/Aicholtz Rd.

4.8 (3,118reviews)

95%

(513) 688-7827

4624 Aicholtz Rd, Cincinnati, OH 45244

95%

See Photos

4624 Aicholtz Rd
Cincinnati, OH 45244

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Cincinnati/Aicholtz Rd.

See Photos

4624 Aicholtz Rd
Cincinnati, OH 45244

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 10 years at this location.

Gerber Collision & Glass - Cincinnati/Old St. Rt. 74 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (3,118)

Sort By:
Newest
Rating

2,642 Customers Rated

5 Stars

72.7% Complete

(2266)
4 Stars

7.2% Complete

(225)
3 Stars

2% Complete

(63)
2 Stars

1.1% Complete

(33)
1 Star

0.6% Complete

(20)
< 1 Star

1.1% Complete

(35)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional communication throughout the repair process, with regular updates via phone calls and text messages keeping them informed every step of the way. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or like nothing ever happened. Staff members are frequently commended for being friendly, professional, and going above and beyond to provide excellent customer service. The timeliness of repairs often exceeds expectations, with many customers receiving their vehicles earlier than promised. While most experiences are highly positive, some customers noted minor issues requiring return visits and occasional delays in completion dates.

Select to learn more

Service Quality
Timeliness
Communication

"... appraisal reps are friendly and very professional. The outcome of the repair was excellent and timeframe for repair exceeded my expectations. ..." Read more

"The process was nice and smooth and the work you did on it was top notch. Thanks again"

"... repairs, and fairly close on their estimated timeline. Repairs looked almost exactly like OEM, great stuff." Read more

"The quality of work was above and beyond my expectations. The fact that a couple small things were noticed ..." Read more

"They worked very hard to get things taken care of for me timely"

"... professional. The outcome of the repair was excellent and timeframe for repair exceeded my expectations. Communication set up is excellent. Thank you" Read more

"It was actually done a day before"

"... looks and the time it took to get my car repaired. I wasn't expecting it for atleast 2 weeks and I got it back in 5 days. THANK YOU!" Read more

"It was actually two days early."

"... and timeframe for repair exceeded my expectations. Communication set up is excellent. Thank you" Read more

"My Acadia looks great! The communication throughout this process was amazing! I will be happy to recommend you to my friends and ..." Read more

"It looked great when I picked it up. You kept me informed by text and phone calls about the progress. Very professional and friendly."

"Super friendly. Biweekly updates are awesome."

"... amazing experience when Ive been to gerber collision. Communication is great , the staff is extremely friendly and my car looks ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... appraisal reps are friendly and very professional. The outcome of the repair was excellent and timeframe for repair exceeded my expectations. ..." Read more

"The process was nice and smooth and the work you did on it was top notch. Thanks again"

"... repairs, and fairly close on their estimated timeline. Repairs looked almost exactly like OEM, great stuff." Read more

"The quality of work was above and beyond my expectations. The fact that a couple small things were noticed ..." Read more

"They worked very hard to get things taken care of for me timely"

"... professional. The outcome of the repair was excellent and timeframe for repair exceeded my expectations. Communication set up is excellent. Thank you" Read more

"It was actually done a day before"

"... looks and the time it took to get my car repaired. I wasn't expecting it for atleast 2 weeks and I got it back in 5 days. THANK YOU!" Read more

"It was actually two days early."

"... and timeframe for repair exceeded my expectations. Communication set up is excellent. Thank you" Read more

"My Acadia looks great! The communication throughout this process was amazing! I will be happy to recommend you to my friends and ..." Read more

"It looked great when I picked it up. You kept me informed by text and phone calls about the progress. Very professional and friendly."

"Super friendly. Biweekly updates are awesome."

"... amazing experience when Ive been to gerber collision. Communication is great , the staff is extremely friendly and my car looks ..." Read more

Shane (Chevrolet owner) reviewed 8/7/26

David (Hyundai owner) reviewed 8/6/26

Mindy (Honda owner) reviewed 8/5/26

Gerber Collision was always so receptive to my phone calls and questions. Amazing customer service!

Great customer service

Charles (Kia owner) reviewed 8/3/26

I was treated like family , five star customer service and my car looks like new

Larry (Hyundai owner) reviewed 8/3/26

Everything went well and I was very satisfied with it all.

Barbara (Subaru owner) reviewed 8/3/26

I appreciate you keeping me updated on the process. Also, the people working upfront are very welcoming and courteous.

Michael (Honda owner) reviewed 8/3/26

Excellent craft work and customer service

Rebekah (Honda owner) reviewed 8/1/26

Melanie (Toyota owner) reviewed 7/31/26

Working with Pam made the whole ordeal easy. She let me know what was going on. Every step of the way she let me know where my car was gonna be done. She kept me informed everything. Pam was wonderful.

Answer every question I had , extremely patient too

Joseph (Honda owner) reviewed 7/30/26

I’m very impressed on the work that they did. You can’t even tell that somebody hit the back of my car. Thank you!

Adam (Chevrolet owner) reviewed 7/30/26

Great customer service and fantastic final product.

Melissa (Chevrolet owner) reviewed 7/27/26

Steven (Subaru owner) reviewed 7/27/26

Definitely would very good service.

Very good repair.

Communicated everything Tuesday and Thursday with me.

Sueann (Dodge owner) reviewed 7/24/26

It just took a while. But I guess that’s how it is.

Scott (RAM owner) reviewed 7/23/26

Had to send my truck back to fix a few issues. Washing the truck would be nice too...

Andrew (Hyundai owner) reviewed 7/23/26

Ronald (Honda owner) reviewed 7/20/26

Awesome job done!!

The car was repaired and Gerber did an excellent job.

Yes!!

Michael (Chevrolet owner) reviewed 7/20/26

Jerry (Ford owner) reviewed 7/18/26

Pablo (RAM owner) reviewed 7/16/26

I appreciate everything you guys did thank you so much.

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Gerber Collision & Glass - Cincinnati/Aicholtz Rd.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Cincinnati/Aicholtz Rd.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (3,118)

2,642 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0