Gerber Collision & Glass - Cincinnati/Aicholtz Rd.
4624 Aicholtz Rd,
Cincinnati,
OH
45244
USA
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Cincinnati/Old St. Rt. 74 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and excellent repair outcomes, with many noting their vehicles looked brand new upon completion. The proactive communication - including regular Tuesday and Thursday update calls, texts, and phone updates - was frequently highlighted as a standout feature that set this shop apart. Timeliness was largely positive, with numerous customers reporting their vehicles were completed ahead of schedule. Customers appreciated the friendly, welcoming front desk experience and the seamless coordination with insurance and rental cars. A few customers noted areas for improvement directly in their feedback, including occasional delays without proactive notification, cleanliness concerns upon vehicle return, and isolated instances of incomplete repairs requiring return visits.
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Service Quality
"... to my car but made the procedure seamless. Their staff was so professional and helped me in every way. Thats very important for anyone but especially for ..."
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"My car looks amazing! The paint job is beautiful, a perfect match!"
"The quality of work was above and beyond my expectations. The fact that a couple small things were noticed ..."
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"... you were doing and my car repair was in good hands! The outcome surpassed my expectations!"
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"... beyond the service for this unfortunate car mishap. The quality of the repair looks excellent and notification and timeliness was very prompt. ..."
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"... with Gerber they were great about their process and their communication helped keep me in the loop. Very impressed!"
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"... the communication was outstanding. The fact that you reach out proactively twice a week to provide updates was really amazing. I only got to check out the workmanship ..."
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"... Gerber Collision put the other shop to shame! The communication and updates from Gerber was second to none! It's nice to have a company that keeps you informed ..."
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"The estimate to complete and the communication was terrible. I had to can many plans because they kept pushing ..."
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"the quality looks good and we really appreciated the frequent communications during the repair process."
Jon M & Linda
(Honda owner)
reviewed 9/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Jason
(Chrysler owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Toyota owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Staff is always so welcoming
Customer Service - 5.0/5.0
Returned Clean
Selim
(Acura owner)
reviewed 9/21/26
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Janet
(Toyota owner)
reviewed 9/21/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I’ve recommended several times
Repair Quality - 4.5/5.0 -
Nobody is perfect so 9 is my highest
Customer Service - 4.5/5.0 -
Everything was satisfactory
Returned Clean
Mary Beth
(Toyota owner)
reviewed 9/21/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anonymous
(Kia owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Alexis
(Nissan owner)
reviewed 9/21/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Tom
(Honda owner)
reviewed 9/19/26
My Experience - 5.0/5.0 -
Professional, communicated well through the whole process, ensured repairs were completed at a very high standard. I will be a return customer if needed.
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Christopher
(Nissan owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jerry
(Honda owner)
reviewed 9/17/26
My Experience - 5.0/5.0 -
Everyone was so nice and accomodating. My car was repaired quickly and is just beautiful. I received communications about status of repairs. The Gerber team was a pleasure to work with. .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, quality workmanship, and courteous workers
Customer Service - 5.0/5.0
Matthew
(Toyota owner)
reviewed 9/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jessica
(BMW owner)
reviewed 9/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Molly
(Buick owner)
reviewed 9/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I truly appreciated the constant updates! They did a great job repairing my car
Customer Service - 5.0/5.0
Karl
(Chevrolet owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ashley
(Jaguar owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Brian
(Honda owner)
reviewed 9/7/26
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
After Market parts fit and finish not as good as original.
Linda
(Hyundai owner)
reviewed 9/7/26
My Experience - 5.0/5.0 -
Once my parts came in, the process went very quickly. Great job on my car! Women who helped me were friendly and efficient.
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
Excellent work and service. Thank you!
Customer Service - 5.0/5.0 -
Excellent. Friendly and efficient.
Returned Clean
Shannon
(RAM owner)
reviewed 9/7/26
My Experience - 5.0/5.0 -
This is the second time in less than a year that my Ram has required substantial repair. Gerber did such a great job the first time that I knew I wasn’t going to go anywhere else or trust anyone else with my truck repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Matthew
(Chevrolet owner)
reviewed 9/3/26