Burton's Collision & Auto Repair

276reviews
4384 E. Galbraith Rd,  Cincinnati,  OH  45236

In operation 48 years.

We are a state of the art auto body and full service repair shop. We offer mechanical diagnosticians on duty daily. All repairs are done in house by courteous certified professionals. We also offer a full machine shop service. Burtons is a family owned business serving the Cincinnati area since 1978. All of our equipment is up to date from the 1234YF refrigerant machine to the resistance spot welder. We are I-Car Gold certified and have received the premier award from Autochex 5 years in a row due to the high standards we hold our repairs and our employees to. Our equipment includes 2 Hunter wheel alignment racks, 3 Chief frame racks with Genesis measuring systems and 3 Blowtherm down draft paint booths. We are also fully certified in aluminum welding. Burtons offers a loaner car program to insured customers without rental car coverage on their policy. Finally we complete all auto body repairs with a vehicle cleanup.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (276)

Likely to Recommend

Wonderful experience overall. Very accommodating.

Repair Quality

Burton’s was very professional and they detailed my car before I picked it up. Wonderful!

Customer Service

Steve was great. Good commentator.

Likely to Recommend

Absolutely

Repair Quality

Our car looks Like new! At first the insurance company thought it was totalled. Ricky and his team did an excellent job. Customer service was also excellent. Thank you so much. 👌🏼👌🏼

Customer Service

Everyone we came in contact with were great!

Likely to Recommend

Repair Quality

Car looks great but it took almost 3 weeks longer then was quoted and in that time I had to pay for transportation so for 2 months I have been dishing out 100s in getting my kids and to and from work and then I wasn’t offered no discount on the co payment so this whole experience costed me over 1000 dollars for an accident that wasn’t even my fault

Customer Service

I didn’t really get a lot of communication or updates on my car until the end they first told me the 8th I call on the 7th to find out it won’t be done until the 15 then call the 14 to find it wouldn’t be done until next week and then again wasn’t finished until the 27th

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Excellent job well.done with everything that they dis.

Repair Quality

There's not enough space to express my experience with Burton's Collision the most wonderful experience I have ever had with a business. MR. RICKEY was super none can compare with Him. Very professional business man and I would recommend Him and Burtons Collision to as many that I can Thank You Mr. Panter on a super well done Job

Customer Service

Burton Collision, dealing with them was one of the most pleasurable experience I have ever had with a business. Mr Planter was very knowledgeable and, very professional.I highly recommended them to everyone.I will always bring My car to Burton"s. Collision Thank You Mr.Panter and Your Staff as well on a job well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Rick was awesome!!! He went above and beyond to help us and we couldn’t be more grateful to him.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Ricky was outstanding to work with. Thank you very much for your service on repairing my vehicle and keeping me updated on when it was repaired.

Likely to Recommend

Repair Quality

Shockingly good about communicating and the car looked newer than when I bought it. All around excellent experience.

Customer Service

Shockingly good about communicating and the car looked newer than when I bought it. All around excellent experience.

Likely to Recommend

Repair Quality

Great attention to detail and gave excellent description of the work needed and completed!

Customer Service

Excellent response to questions and availability!

Likely to Recommend

I recommend them often.

Repair Quality

Friendly, honest skilled professionals that consistently deliver high quality work. I have taken my car there since I was 16 years old., (40 years). I am always fully confident that my car will be taken car of by skilled professionals with integrity. Love this place!

Customer Service

Always answer the phone or return my calls timely. Friendly and honest conversations.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car is amazing and looks brand new. Thank you all

Customer Service

Likely to Recommend

Definitely RECOMMD Burton’s

Repair Quality

Rick Penter was amazing throughout the process!! He was professional and knowledgeable and made me very comfortable. I would recommend Burton’s to anyone needing car repair.

Customer Service

The customer service person (Rick Penter) was extremely helpful and professional.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service