Butch's High Lite Auto Body

4.9 (1,523reviews)
99%
301 Woodland Drive,  Fort Atkinson,  WI  53538
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In operation 43 years, 38 years at this location.

Butch's High Lite is a family owned auto repair business. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including the ability to text or email with our customers. We also offer towing and detailing services for your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,523)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for professionalism, friendliness, and knowledgeable staff across all interactions. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Complimentary interior and exterior detailing upon vehicle return was a frequent and pleasant surprise. Loaner vehicles were widely appreciated for reducing inconvenience. A small number of customers noted areas for improvement, including proactive communication during delays and occasional paint matching concerns, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Excellent craftsmanship on the repair. Paint match is perfect! Interior cleaning was a pleasant surprise and very ..." Read more
"... and that was very helpful. When I got the car back, it looked like it left the showroom floor and the work seems to be of the highest quality. And price wise, I am ..." Read more
"Great job with repairing the body work on our vehicle! Top notch quality and even detailed the inside!"
"It is rare to receive such exceptional care. From the initial encounter and estimation to the ..." Read more
"... time my vehicle arrived at their shop until it was returned in mint condition to us. Amazing communication!" Read more
"Fantastic quality and speed! Done two weeks ahead of schedule, thank you!"
"You did a great job on the repair of my van. The work was completed ahead of schedule and I could not be happier with the result."
"... smoother so I truly did appreciate that. I had a completion date for the repair of my vehicle to be done by June 22 and it was all completed a week prior! When ..." Read more
"Faster repair than I expected & the car looks perfect. Having use of a free loaner car helped immensely ..." Read more
"... communication with office was clear, prompt, and respectful. They had even finished two days early! I will definitely be back for any auto body needs." Read more
"Once we got through the initial communication hiccups, communication was great."
"The entire process was very smooth, and you communicated well throughout, from initial estimate to completed repairs."
"... on what was changing with the project, that's all. Repairs were great, and the guys were really helpful when I did call." Read more
"One of my directional lights isnt working. Communication during the repairs was minimal. Quite unprofessional. Im not a happy customer. If ..." Read more
"Thank you for all the updates via phone about my car. Great service and my car looks like nothing even ..." Read more

My Experience

I was super happy with the finish on paint when all said and done the car looked better then before and only had one issue with a rim and it was sorted as easy as bring it back and it will be fixed

My Experience

Process was easy, work was amazing, I could not be happier!!

Likely to Recommend

Repair Quality

Great Job

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You can see the pride in there work well done everyone

Likely to Recommend

Repair Quality

Good work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service! The vehicle was done sooner than expected

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was visiting relatives when I found out my blinker wasn't working. I was very happy that Butch's high Life Auto took me in and repaired my blinker.

My Experience

Did an excellent job at a fair price, and finished before the expected due date. Thank you for your friendly service.

My Experience

The repairs were done in a timely fashion. Employees are very easy to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nice people, did a good job with the repairs. I think they even cleaned the interior for me.

Likely to Recommend

I recommend Butch’s…. highly!

Repair Quality

Not a “shot” at Butch’s… but our repair was the replacement of 3 parts with new. The work was done flawlessly, tho, and quickly. I am very happy with the people and expertise at this shop!

Customer Service

Honest, friendly and experts at what they do. I choose Butch’s due to its stellar standing in the community and by excellent word of mouth from others who have work done there.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Could not have been better

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice and then cleaned up the vehicle very awesome!

Likely to Recommend

Repair Quality

Job done very well and even cleaned the vehicle. Very satisfied!

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

I think they did a very good job. My future body shop.

Likely to Recommend

Repair Quality

Customer Service

Very good job on repairs

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did good job on the Honda civic. For the paint job. The rental car wasn't good. But I can say the towing guy did good

Customer Service

The lady was kinda of rude

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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