C & L Auto Body of East Orange LLC

4.9 (568reviews)
98%
41 Lawrence Street,  East Orange,  NJ  07017
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C&L Auto Body is an MSO with 11 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (568)

Customers say
Overall Customer Satisfaction
Customers consistently praise C&L Auto Body for outstanding service quality, seamless communication, and impressive timeliness. Reviewers highlight the exceptional professionalism and friendliness of the entire team, with many noting that repairs were completed ahead of schedule. The quality of repair work is frequently described as flawless, with cars returned looking brand new. Customers appreciate the constant updates via text and phone throughout the repair process, making even first-time accident experiences stress-free. Several customers noted their vehicles were returned cleaner than expected. A few customers mentioned isolated concerns around repair delays and alignment issues, reflecting areas noted directly from their feedback. Overall, the overwhelming sentiment is one of trust, satisfaction, and strong likelihood to recommend C&L Auto Body to friends and family.
AI-Generated from reviews written in the last 12 months
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"... looks like it did the day I first purchased it. The quality of the repairs, customer service, communication, and overall experience were all top tier from start to finish. Even after my repairs were ..." Read more
"... experience with C&L of East Orange was exceptional. The staff was courteous, efficient, and transparent throughout the entire process. The final result was flawless, and I couldnt be ..." Read more
"All-round excellence service. They explained the process and guided me through it, did excellent work on the car, and kept ..." Read more
"... repair of my car. It surpassed all expectations. Everyone from the office ladies to the gentlemen that repaired my vehicle were at a professional level. All my questions and concerns were answered. My ..." Read more
"Very professional service great communication finished the job before the estimated time. Thank you!"
"Excellent service all around. Unexpected early completion but great timing all together. Would highly recommend to everyone."
"I am very satisfied with C&L auto body. The work was done before the time expected. The work is perfect I recommend this shop to everyone ..." Read more
"Amazing work and communication. Repair looks amazing and it was completed ahead of schedule. Thank you everyone"
"The completed some body work for me.. all new parts, looked brand new, couldn't tell the different, worked well. Finished ahead of schedule."
"... C&L was great! Their customer service is awesome, their communication through out the repair process was amazing. I dont know if its part of the repair but my car ..." Read more
"I really appreciate the constant communication on how the progress of the repairs were going. I also like how everything was explained by the ..." Read more
"... Orange. The entire team was professional, friendly, and kept me informed throughout the repair process. My vehicle was completed on time, returned clean, and the quality of the repair exceeded ..." Read more

My Experience

Likely to Recommend

Repair Quality

I The service was very good I'm satisfied

Customer Service

The customer service was very good I would recommend anybody there thank you

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really loved how you kept updating me on the progress of my car

Likely to Recommend

I would recommend it to family and friends

Repair Quality

I'm very pleased about my car. Thank you so much

Customer Service

Customer service was excellent 👌🏽

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your office was very professional. You worked in a timely manner that was perfect for me. The car looks and operates great. Thanks for your service!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work was done fast and efficient. The car looked better than ever.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Maureen was great - super communicative and clear and pricing felt fair

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service from start to finish! The team was extremely professional, efficient, and responsible throughout the entire repair process. They kept me informed, handled everything smoothly, and did a great job restoring my vehicle. I truly appreciate their excellent customer service and attention to detail. Highly recommended!

Likely to Recommend

My family has been getting services here and we’re all pleased!

Repair Quality

Exceptional!!

Customer Service

Maureen and Flavio were amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

great job, communication great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good communication, good service, my car was repaired before deadline, very nice.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you So Much for your help and guidance during this ordeal. I appreciated the staff customer service and support. A Special Thanks to Maureen who was the Magic with making everything easy and possible. Sincerely,

My Experience

I would like to thank the team who worked on the repairs to my car. I appreciate your hard work and patience with me as I described the work that needed to be done to my vehicle. I am satisfied with the end result and feel comfortable driving the vehicle knowing the repairs done are at the level I wanted them completed. Thank you again for your work on my vehicle.

Likely to Recommend

I believe the service I received at the repair shop was exceptional and would recommend it to friends and family for their car repairs.

Repair Quality

I was satisfied with my service because the quality of the repair that was done as I was expecting it to be. I had no qualms about what was repaired or how it was done, it looked like nothing happened in the first place which is a sign the quality of the job was really well done.

Customer Service

If I had any questions, I knew who to contact and there was always an open line of communication. I had my worries heard and understood with ready to go solutions from the repair shop’s personnel.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very satisfied with the repairs on my car. Good job.

Likely to Recommend

Repair Quality

Good job! I'm totally satisfied.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Completed in designated time actually sooner. Vehicle looks better than new. No complaints.

Likely to Recommend

Repair Quality

Completed in designated time actually sooner. Vehicle looks better than new. No complaints.

Customer Service

Great.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The folks over at C&L made sure that my car not only was repaired to a high standard, but also got it done incredibly quickly. I had a big move that I needed my car for and they made sure to get my vehicle done for me in time. Fivio, Maureen and the time did an amazing job and I’d definitely recommend them to others.

Likely to Recommend

Repair Quality

The folks over at C&L made sure that my car not only was repaired to a high standard, but also got it done incredibly quickly. I had a big move that I needed my car for and they made sure to get my vehicle done for me in time. Fivio, Maureen and the time did an amazing job and I’d definitely recommend them to others.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend

Repair Quality

Prompt. Efficient. Excellent service

Customer Service

I’m very pleased with the service I received at the C&L auto body shop. Everyone was courteous, professional, and helpful throughout the process. The work was done professionally, and I’m very happy with the results. My car looks great, and I would definitely recommend their services to others.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

C&L autobody is by far the most reliable company for repair....

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Realizaron un excelente trabajo en mi carro, quedando a la vista de que nunca ha pasado nada con el

Likely to Recommend

Hacen un excelente trabajo

Repair Quality

Hicieron un excelente trabajo

Customer Service

Excelente trabajo

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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