C & L Auto Body of Scotch Plains

4.9 (834reviews)
99%
2380 BERYLLIUM RD,  Scotch Plains,  NJ  07076
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In operation 41 years.

C&L Auto Body is an MSO with 9 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (834)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the convenience and reassurance of receiving daily text updates throughout the repair process. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new, and several customers noted the added touch of having their cars cleaned inside and out. Timeliness was another strong point, as many repairs were completed ahead of the promised date, which customers found impressive. A few customers mentioned delays or minor quality concerns such as paint color mismatches and small finishing issues, reflecting areas noted directly from their feedback. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"Service, communication and results were outstanding."
"Great results, very reasonable repair period, and amazing customer service from beginning to end."
"... vehicle. The team was professional, communicative, and the quality of the work was outstanding. My car looks great, and the whole process was smooth from start to finish. ..." Read more
"... service, they keep constant updates in all process and finish earlier than the estimate with aexcellent work done in my auto looks like new again I definitely recommend ..." Read more
"They did an excellent job on my car. I also like the fact that they detailed my car after ..." Read more
"... every time my car entered different stage of repair. It was ready all week earlier!" Read more
"Was ready 5 days before expected. Excellent service."
"... status of the progress being made on my vehicle and they finished one day sooner. Customer service is excellent, and although I dont ever want my car to be hit again, ..." Read more
"completed ahead of schedule"
"... friendly, knowledgeable, and service was timely. My car was in the shop less than a week and my estimated time was 2 weeks. Completely satisfied with the repair." Read more
"Communication was spectacular. I loved the daily text updates."
"... immaculate and the service was above and beyond. The communication of the repair progress set the bar. Thank you." Read more
"From start to finish, I received updates on the status of the progress being made on my vehicle and they finished one day ..." Read more
"... with an auto body establishment I have ever had.. Communication was superb people were friendly and made this experience even better.. car looks ..." Read more
"... looks flawless - literally brand new! Appreciate the constant text message updates about the status. You guys sending messages made me confident in the ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and attentive to detail.

Likely to Recommend

Repair Quality

Great job, they did all the work with the insurance company, kept me informed on their completion schedule.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Was very happy with the service . Was notified every step of the way. Everyone was helpful and very pleasant. Would definitely recommend and use again.

Likely to Recommend

Repair Quality

I have completed a week ago and have a perfect review.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the link of communication all along the repair process. C&L AB remains in touch until completion of the job. The staff is very polite. Well done!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks amazing like nothing happen

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs seem excellent.

Customer Service

If you’re going to charge an extra 3% for paying via credit card then you need to accept personal checks. Otherwise the only way to avoid the extra charge is to use a debit card.

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The stuff was courteous and helpful. And thank you for your job.

Customer Service

Good costumer service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

we excellent service and excellent work on my car it's looks like new

Likely to Recommend

i would highly recommend this company

Repair Quality

excellent service excellent repair work

Customer Service

kept me notified every step of the process

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was really professional and understanding

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great place great people

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Third time I’ve used C&L. Great shop, great communication, and always work to get you car back to you.

Likely to Recommend

Repair Quality

Third time using C&L; they do great work, communicate well, and are pleasant to deal with. Glad they partner with Travelers and make life even easier.

Customer Service

Friendly, communicative and funny. What else can you ask for?

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Recomiendo este taller por muchas buenas Razónes

Repair Quality

Quiero dar las gracias a todos los que componen esta industria laboral, excelente trato al cliente, un trabajo profecional sobre todo la garantia de su trabajo, gracias mil.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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