C & L Auto Body of Scotch Plains

4.9 (837reviews)
99%
2380 BERYLLIUM RD,  Scotch Plains,  NJ  07076
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In operation 41 years.

C&L Auto Body is an MSO with 9 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (837)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the frequent and accurate text message updates that kept them informed throughout every stage of the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new or as if nothing had ever happened. Timeliness was another strong point, as many repairs were completed ahead of schedule, often surprising customers with early completions. The staff was repeatedly described as friendly, professional, courteous, and eager to help, contributing to a seamless and stress-free experience. A few customers noted minor improvement areas such as occasional delays versus initial estimates, paint smell upon vehicle return, and a rare paint color mismatch - all drawn directly from customer comments. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... excellent job repairing my vehicle. The team was professional, communicative, and the quality of the work was outstanding. My car looks great, and the whole process was smooth ..." Read more
"Service, communication and results were outstanding."
"They did an excellent job on my car. I also like the fact that they detailed my car after the job was done. ..." Read more
"Great results, very reasonable repair period, and amazing customer service from beginning to end."
"The work was done with great care and appears to be flawless."
"... updates about the progress of my vehicle and the vehicle was actually finished being fixed a day earlier than estimated which was great. Overall a great experience." Read more
"Communication was great. Repairs were completed 48 hours earlier than expected. Car was shining and it was even cleaned before being ..." Read more
"... service, they keep constant updates in all process and finish earlier than the estimate with aexcellent work done in my auto looks like new again I definitely recommend to anyone ..." Read more
"... friendly, knowledgeable, and service was timely. My car was in the shop less than a week and my estimated time was 2 weeks. Completely satisfied with the repair." Read more
"Was ready 5 days before expected. Excellent service."
"The work was flawless and the communication was top notch!"
"... the bumper looks flawless - literally brand new! Appreciate the constant text message updates about the status. You guys sending messages made me confident in the ..." Read more
"... beginning appraisal to the time the work was completed I was kept informed of which step of the process my car was in. All the staff I had interaction with were very pleasant ..." Read more
"Great communication through out the repair process"
"... with an auto body establishment I have ever had.. Communication was superb people were friendly and made this experience even better.. car looks great.. But then again it's ..." Read more

My Experience

Team was great and made the process incredibly simple and easy. They took care of everything. Repairs looked amazing and car looks brand new.

My Experience

I appreciate the link of communication all along the repair process. C&L AB remains in touch until completion of the job. The staff is very polite. Well done!!

Likely to Recommend

Professional conduct all the way!!

Repair Quality

Very satisfied!

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and attentive to detail.

Likely to Recommend

Repair Quality

C&L were professional and were very attentive to detail. The work was completed within a week and looks great.

Customer Service

Customer service was great and kept me updated daily.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job, they did all the work with the insurance company, kept me informed on their completion schedule.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Was very happy with the service . Was notified every step of the way. Everyone was helpful and very pleasant. Would definitely recommend and use again.

Likely to Recommend

Repair Quality

I have completed a week ago and have a perfect review.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks amazing like nothing happen

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs seem excellent.

Customer Service

If you’re going to charge an extra 3% for paying via credit card then you need to accept personal checks. Otherwise the only way to avoid the extra charge is to use a debit card.

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The stuff was courteous and helpful. And thank you for your job.

Customer Service

Good costumer service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

we excellent service and excellent work on my car it's looks like new

Likely to Recommend

i would highly recommend this company

Repair Quality

excellent service excellent repair work

Customer Service

kept me notified every step of the process

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was really professional and understanding

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great place great people

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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