Caliber - Allentown

4.4 (2,410reviews)
88%
2033 Walbert Ave,  Allentown,  PA  18104

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (2,410)

My Experience

Goood work! Loved the clean up job- thanks!

Likely to Recommend

Repair Quality

Great work! Informative every step of the way. Timely service and a big WOW in the cleanliness of my car. Used CALLIBER before, would again, and have recommended them as well. 👍🏼👍🏼

Customer Service

Returned Clean

Likely to Recommend

Great experience! I highly recommend.

Repair Quality

Caliber Collision did a wonderful job fixing my car. They were so friendly and great to deal with. I am thrilled with the service and especially the helpful staff.

Customer Service

Fantastic customer service. Super friendly and helpful. Convenient location and they gave me a ride home and picked me up when my car was ready.

My Experience

Great service. Good communication on the repair process. Very happy with the repair. I would recommend this location.

Likely to Recommend

Pleased with the repair and whole process.

Repair Quality

Repair was done very well. Color was almost identical. I was happy with the communication process although it stretched into 3 weeks.

Customer Service

Good customer service.

Returned Clean

My Experience

I was quoted 1 week for the repair and it ended up being 22 days.

My Experience

My experience went smoothly and the repair was done earlier than expected. Thank you for all the work and time you put into repairing my car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Revive car with missing the part. Also part is disconnected!

Customer Service

Told the lady I missing the part of my car . She doesn’t care told me not any worker is on the shop right now. Even I bring the car back. It’s nothing else she can do!

Returned Clean

Likely to Recommend

Nicole was awesome! Thank you!!!!

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was wonderful. Would recommend to all my friends Nicole and Matt explained the process kept me informed and my car looks like i never got in accident great great job very satisfied with the work that was done :)

Likely to Recommend

Repair Quality

Amazing work

Customer Service

Everyone was so nice and helped me with all the questions i had

Returned Clean

Likely to Recommend

Repair Quality

Great experience. Entire process was effortless. I am very pleased with the step by step updates I received throughout the repairs.

Customer Service

Great service

Returned Clean

My Experience

Amazing job! So quick and professional. Kept me informed on everything going on. Even got my Subaru back ten days sooner than estimated! I’d absolutely recommend to anyone.

Likely to Recommend

Repair Quality

Called manager to discuss. Check engine light in. Door not fixed correctly. Parts missing on the door. No weatherstripping. Window scratched. Light wiring not reconnected. Paint color doesn’t even match. They just painted it white and did not match it the the color

Customer Service

They dropped it off at our house and we called immediately due to concerns and still have not called back. Notified insurance company

Returned Clean

Likely to Recommend

Repair Quality

My truck was done on time after it was complete. They even delivered it to me. The work on the truck looks great.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

they lied

My Experience

Great service

Likely to Recommend

Awesome

Repair Quality

Awesome

Customer Service

Awesome

Likely to Recommend

Repair Quality

Missing paint. Mirror not mounted right. Condensation on the lens.

Customer Service

Good customer service.

Returned Clean

My Experience

There's a cracked in the flex pipe cause by the other car that hit my exhaust pipe on the package back side with is causing that loud sound when driving. I have my mechanic to checked it out today.

Likely to Recommend

Repair Quality

Customer Service

Everyone was very friendly and professional, I had a great experience overall

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great experience, trusted shop, and good communication. If there are hiccups, they get resolved.

Repair Quality

Overall I am satisfied with the work they did. I was in a small fender bender (not my fault) and there were inconveniences that occurred during repair which was annoying but they did fix the initial repair. Paint job and dent repair were amazing.

Customer Service

Customer service was great. I received updates regarding my vehicle every step of the way, they took care of the rental, and their communication was excellent.

Returned Clean