Caliber - Arvada
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Felt like they were not being truthful with the updates and trying to hide something. Took an extra month to get my car back. Was not informed that my car was being sent to another facility. Had to call constantly for updates. Overall a very poor experience and would never recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far, so good!
Customer Service - 5.0/5.0 -
Great service! Good communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
They did a good job of restoring the car from hail, I'm satisfied. but they stained the entire ceiling trim, I had to wash it, then they scratched the tinting on the window and scratched my car, they tried to polish it but they don’t know how to polish the black color, they left holographic stains. I'm very unhappy with this.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Great service overall, just confusing communications
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Even cleaned my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Work was great, team members professional and polite - communication and timeliness could be improved.
Repair Quality - 4.0/5.0 -
The service took longer than promised but the Caliber team went the extra step to stay late on a Friday to get the job done and come into let us pick up on Saturday.
Customer Service - 4.0/5.0 -
Everyone very friendly and helpful. At times unable to reach the shop by phone for updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was incredibly friendly and my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
One little spot didn't quite line up perfectly but the manager said he would fix it for me easily on Monday. Other than that my car looks beautifully done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and painless. Good job
Customer Service - 5.0/5.0 -
Attentive
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
The overall service was so poor that I would tell a person not to go to this location.
Repair Quality - 2.5/5.0 -
Car was ultimately fixed, yes.
Customer Service - 1.5/5.0 -
Communication was lacking and very poor. Even through pickup day - received a call at 4:27 PM when they close at 5 PM to pick up the car immediately. That is just one of the numerous examples. Additionally , the Car was not even cleaned or washed when picked up after being there for 6 weeks.
My Experience - 5.0/5.0 -
The staff at all points were professional and friendly