Caliber - Denver - N Washington

4.9 (3,159reviews)
96%
7880 Washington Street,  Denver,  CO  80229

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,159)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the professionalism and friendliness of the staff, with frequent mentions of proactive updates throughout the repair process via texts, calls, and emails. Repairs were often completed ahead of schedule, and the quality of work was described as flawless, with vehicles returned looking brand new. Several customers also appreciated the added touch of having their vehicles cleaned and detailed. A few customers noted areas for improvement, including occasional delays, minor paint imperfections, and instances where communication fell short or repairs required a return visit. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
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"Absolutely amazing performance on my truck, looks brand as new and is driving great, thanks to the team and all ..." Read more
"Customer service was outstanding, each step of the process I was posted!"
"I am very satisfied with the repair quality and so far it is looking great."
"... my car to look as good as new after the car wreck. They were so friendly and professional, and great at communicating with me throughout the process." Read more
"The repair took much longer than expected, the painted area was not done properly, and the mat in the trunk had been removed from its place."
"It was ready before the estimated repair time"
"My vehicle was completed earlier than expected, it was extremely fast!"
"It was completed 2 days before they had told me at the beginning and they had to do more work on it than expected."
"They completed it much later than the date they had promised."
"It was ready before said estimated date."
"Communication was absolutely top notch!"
"... with my vehicle, and an extremely fast turn around! Communication was excellent, I knew every step of the way what was happening.. I am extremely pleased with the service!" Read more
"Caliber was amazing to work with and had the BEST customer service. I was provided updates on my car every step of the ..." Read more
"Our first scheduled time got switched. Communication was terrible. We had to constantly call for updates. Understanding that things come up - we were told ..." Read more
"Car looks great. Customer Service was outstanding. Communication was timely and specific."

My Experience

I Rhonda was very satisfied with the results and all the information I got on a daily basis and all the help Cecily gave she would text me on a daily basis to let me know what was happing with my car I can’t be more pleased with this Caliber Collision I would definitely use them again and recommend them to friends

Likely to Recommend

Definitely would recommend this Caliber Collision to family and friends

Repair Quality

Repair looks good

Customer Service

Was very satisfied with my car and the help I would receive from Cecily letting me know where they were with repairs on the car

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Repair Quality

Customer Service

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Returned Clean

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Ten out of ten!

Repair Quality

Cicely at CC kept us up to date on every significant stage. Knowing what was coming next took the worry away from our minds.

Customer Service

Every level of contact from the receptionist to the gentleman that initially started my claim and onto Cicely who handled the end to end process was top notch customer service!

Returned Clean

My Experience

Cecily was a really great communicator and did everything within her power to deliver on time.

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Repair Quality

Customer Service

Cecily was a really great communicator.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for the quick turnaround and exceptional work to repair my 4Runner! The team was very thorough knowledgeable, and their work really shows in the finished product

My Experience

They made the process painless, everyone has great customer service. Quick and very responsive.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

From start to finish it was an amazing experience, great communication, great timeline on finishing the vehicle, and just waiting to hear about some follow up questions I had.

My Experience

Really appreciated the continuous communication that Kathy provided, she went out of her way to accommodate me with getting my vehicle back and was willing to bring it to me. So fa,r the exterior looks excellent, and the front driver‘s door now works properly, but most of all Kathy and your Customer Service people were outstanding. Please tell Kathy that for me.

Likely to Recommend

Repair Quality

Looks like new.

Customer Service

Cicely was a delight to work with. She was friendly, provided excellent customer service, and highly communicative.

My Experience

From the moment I walked in the door. I was greeted by Faith with a smile. Kathy helped explain the process throughout the process. Then when I picked up my Jeep, it was washed and ready to drive away. Thank you "Everyone "

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Repair Quality

Customer Service

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Repair Quality

Cecily, Andrew, and the whole team did a fantastic job fixing my 2025 Toyota 4Runner after an incident with a deer… the communication throughout the whole process was great. They handled the insurance side of things which made it even easier!

Customer Service

Returned Clean

Likely to Recommend

Family and friends were impressed on how fast I got my vehicle back and for information about the shop.

Repair Quality

I appreciated how smoothly and fast everything came together. Thank you!

Customer Service

Representative was fast and I love he always answered quickly.

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Returned Clean

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Returned Clean

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My Experience

Did a nice job

Likely to Recommend

Repair Quality

Did a great job thank you

Customer Service

Was treated with kindness

Returned Clean