Caliber - Bloomington
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone I spoke with was kind and very helpful..thank you for a job well done and great customer service
My Experience - 5.0/5.0 -
I got my car back in a more than timely manner and the staff was super nice and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They got my car done a day early and I couldn’t be happier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the damage estimators frankness, the constant communications, and the expediency of picking the vehicle up when done due to being pressed for time. 5 stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great help from initial contact with front desk to excellent service with expediting pick up. Constant text communications on progress.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Excellent communication setup with customer.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
The promise date was moved many times without them contacting me. I live two hours from this facility. The only reason I used this facility was because the accident happened in their city. It took them to the end of the repair to realized they don’t have anyone to paint the pinstripe back on the car. They wanted me to wait several
My Experience - 5.0/5.0 -
Great experience! There was very good commutation and the car looks good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new
Customer Service - 5.0/5.0 -
Very nice, I communicated that I needed to drop the car off later than the cut off time due to school conflicts, and they pushed back their deadline by 15 minutes to accommodate
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent exceptional service from the front desk to the workmanship on my Jeep. All around professionals
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tolerances on hood seem slightly off. I was told that this might happen due to subtle differences in manufacturing process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at the Bloomington IN. Facility were very personable,helpful,and efficient. They went the extra mile to ensure I had my truck when I need it. THANKS TO EVERYONE INVOLVED!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated being informed of progress. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The boy who runs the front desk needs a 5 dollar raise!!! The whole crew were very friendly!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
While Luke and Taylor were very friendly, I was given two different “done times” and neither ended up being correct. The changes were never communicated to me, I had to call to “double check” on being able to pick it up and then was told. Upon picking my car up, there is now a mechanical error. This is an error that wasn’t happening prior to the repairs. I was told to take it to the dealership for diagnosis, and potentially get put into another rental, this is incredibly inconvenient after already being days behind. At this point there is no solution to this issue, and we “are unsure” how things will fall with the insurance as this was clearly not a result of the accident.