Caliber - Bloomington
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Teresa was awesome to work with, answered all my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Vehicle was completed quickly and with quality work. Teresa was very personable and kept me updated throughout the whole process. Office staff was friendly and accommodating. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, thorough, quick! Thanks so much for working this disaster out for me even when my insurance dropped the ball on scheduling!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
People were friendly. Great communication. Wonderful work!
Likely to Recommend - 5.0/5.0 -
I would highly recommend them
Repair Quality - 5.0/5.0 -
They were wonderful. Very professional. Great communication.
Customer Service - 5.0/5.0 -
Loved the group of caliber. We definitely go back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Theresa and staff exceeded expectations at all levels of service - Knowledgeable, communicated progress clearly, and sensitive to customer feedback and needs - Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Better experience this time around. Insurance actually cooperated this time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Much faster then I anticipated
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely point them in the direction! I received great and knowledgeable care from all of the women I spoke to (they were who I interacted with solely, no other employees). Im sure the rest of caliber is up to their standard!
Repair Quality - 5.0/5.0 -
The care I received was the highest quality care I have ever gotten at a mechanic.
Customer Service - 5.0/5.0 -
The three women that work there (the front desk lady with the grey hair, the short haired one, and the one with the cool colorful hair) made me feel extremely comfortable. They are incredible at what they do, and deserve praise for it.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They completed the work to my vehicle within the time they said.
Customer Service - 4.5/5.0 -
I would recommend caliber to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks cleaner and better than before.
Customer Service - 5.0/5.0 -
They kept informed every step of the way and completed my car earlier than expected.
My Experience - 5.0/5.0 -
Had no problem whatsoever or anything that I would do differently, thank you for your professionalism and good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was very professional and great to coordinate with the staff. The only suggestion I would have is eliminate the automatic vehicle completion date. I had to call because the original completion date was so ridiculous for such a minor repair and it was explained that it was system generated. All in all great experience:))
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision completed repairs ahead of original schedule. They kept us informed along every step in the process. Very professional business with great customer relationship and communication. Teresa was a pleasure to work with as the estimator and point of contact. I would highly recommend Caliber collision to those needing vehicle body repair. Very pleased with the final product. Give Teresa a big 👍 up...along with the repair team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hood had been dented and repair shop replaced with a new hood while taking care to perfectly match original color. Good job by the repair crew assigned to the job.
Customer Service - 5.0/5.0 -
Great customer service. Excellent communication throughout the repair keeping us informed along the way. Teresa was great to work with and very professional.