Caliber - Bowling Green

4.7 (1,532reviews)
94%
2418 Scottsville Rd,  Bowling Green,  KY  42104

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,532)

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Returned Clean

My Experience

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Repair Quality

On inspection, everything appeared to lineup with consistency on the gaps between panels.

Customer Service

My Experience

I was pleasantly surprised at the ease of the whole transaction. I was kept informed at all times of the progress of my car, and it was delivered earlier than expected.

Likely to Recommend

Great service

Repair Quality

Great service. Easy process.

Customer Service

All encounters with employees was first rate

Returned Clean

My Experience

Employees were professional, helpful; and car body repair is excellent. I am very pleased!

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Repair Quality

Customer Service

My Experience

I had a flat tire before I got home 6 Miles away from Calliber Collision in Bowling Green KY. I have good tires. I don’t think it’s a coincidence.

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Repair Quality

Customer Service

My Experience

Everyone was very friendly and helpful.

Likely to Recommend

Good service

Repair Quality

Great to work with. Did a great job.

Customer Service

Very good

Returned Clean

My Experience

Very good job

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Repair Quality

Customer Service

My Experience

The communication was great and Dana always answered any questions I had! Perfect job.

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Customer Service

Returned Clean

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My Experience

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I would be glad to refer my family to Caliber Collision

Repair Quality

I can’t even tell my car was ever damaged they done such good work to my back bumper!

Customer Service

Everyone I spoke with and seen concerning my vehicle was awesome! They were all kind and caring and very helpful with any questions.

Returned Clean

Likely to Recommend

Repair Quality

On the drive home from picking up the vehicle, a diagnostic message came up on the dash.

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Great repair done and excellent customer service

Customer Service

My Experience

The customer service was top notch. Professional courteous honest.

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My Experience

It was a great experience working with you. I was always updated and communicated with. Our car looked beautiful when we picked it up

My Experience

When I picked up my car after the repairs, it was missing drivers side windshield wiper blade.

Likely to Recommend

Even with the disagreement, they did a great job.

Repair Quality

Customer Service

I am pleased with the work done and the kindness of the staff. But, after I picked my car up, I took it to the car wash (it was VERY dirty) before I entered the car wash, I checked my wipers to make sure they were off, and my driver’s side didn’t have a wiper blade!! I immediately called Dana to report it and she said to go get a new one and bring the receipt to be reimbursed. A few minutes later, she called me back to say that her manager said that they WOULD NOT take responsibility for the windshield wipers because they didn’t work on that area. Well…they didn’t “work on” the visors either, but had to replace a visor clip that they broke! Of course I replaced the wipers and they weren’t expensive. It’s just the principle of the thing. My car had wipers when I left it with Caliber, and it didn’t when I picked it up.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean