Caliber - Bradley IL

4.8 (357reviews)
94%
385 E North St,  Bradley,  IL  60915

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (357)

My Experience

You guys kept me updated. It was great. Work looks amazing and great timing too.

Likely to Recommend

Repair Quality

Great experience at Caliber! More helpful than my insurance agents at coordinating rental car and getting repairs done. Car even returned quicker than anticipated

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Caliper Collision did a great job on repairs and experience with them. Along with quick repairs with finishing car before expected date. Also with guaranteeing and warranty on parts and work done.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I brought my vehicle to you as you did a great job on my 2015 Jeep Wrangler. However, you did not have my back on this one, even though you were working for me. You should have ensured that the car was perfect, it was not. Something was tweaked, as the hit was hard enough on the driver's side that I hit my head. Honestly, I believe that something was missed here.

Repair Quality

The car is not the same. There was paint on some of the new trim and damaged trim that should have been fixed.

Customer Service

You did keep me informed and got the vehicle back quickly, however the quality was not like you did on the Jeep.

Returned Clean

Likely to Recommend

Repair Quality

Great job,looks too good to take out in the snow n salt lol

Customer Service

Great customer service,very friendly

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Repair Quality

Customer Service

Returned Clean

My Experience

Staff was very friendly & courteous. I was kept informed about the progress of repairs the entire time.. I am very pleased with the results & will highly recommend Caliber to friends & family !

Likely to Recommend

Repair Quality

Customer Service

Very friendly & kept me informed daily on the progress of the repairs.

Returned Clean

My Experience

I’ll be honest — the early part of the process was rough for me. I didn’t feel fully informed during the initial inspection stage or regarding Progressive’s decisions, and I’m still not sure whether that breakdown was on Progressive’s side or Caliber’s. I do want that noted. That said, the end result speaks for itself. My vehicle looks fantastic after the repairs — truly back to pre-accident condition, which is remarkable given how severe the damage seemed. I’m extremely happy with the work. Liz at the Morris location and Scott at the Bradley location were excellent throughout the repair phase. Please pass along my appreciation to them — they really delivered.

Likely to Recommend

10 — I would absolutely recommend Caliber Collision to others.

Repair Quality

I’m extremely pleased with the work Caliber Collision did on my 2020 Chevy Trax. After a significant front-end impact, I genuinely wasn’t sure the vehicle would ever feel “normal” again. But the repair was exceptional — the car drives smoothly, looks great, and feels solid and familiar on the road. Scott was outstanding throughout the process: clear communication, honest expectations, and excellent service from start to finish. The turnaround time and quality exceeded what I thought was possible. Thank you to the entire team for delivering above and beyond. I’m truly impressed and grateful. — Ken M.

Customer Service

10 — Excellent customer service. Every interaction was clear, professional, and exceeded my expectations.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

WOW! They got it done in half the time if the quote! Great work, my car looks lime new!

Likely to Recommend

Great work! Great people!

Repair Quality

My car looks like new! And better yet they got it dine in half the time quotes for repairs.

Customer Service

From the initial call for an appointment. Ti the delivery of the completed project, the Staff was always very friendly and professional.

Returned Clean

Likely to Recommend

I am a big believer in word-of-mouth recommendations...I will not hesitate to recommend Caliber-Bradley

Repair Quality

Great job by all; great communication...Car is quiet....runs like new...thanks!

Customer Service

Scott and team were competent, patient and caring.

My Experience

I appreciated the text messages for updates regarding the vehicle. Front staff was very friendly and manager was kind as well.

Likely to Recommend

Repair Quality

They were great

Customer Service

No complaints

Returned Clean