Caliber - Brainerd

4.9 (331reviews)
100%
18185 Theater Rd,  Brainerd,  MN  56401

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (331)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything went smoothly with getting my Mustang fixed. Travis and Ricky we great!

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Repair Quality

Customer Service

Returned Clean

My Experience

Travis took me to the vehicle and told me what was done and looked it over and that I was happy 👍🏻

My Experience

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Customer Service

Returned Clean

My Experience

Easy to work with, courteous team that kept me updated. Everything seems to be in order.

Likely to Recommend

Repair Quality

No complaints

Customer Service

Returned Clean

My Experience

Very fast work and excellent quality job.

My Experience

Great to work with and got it done fast!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly staff very professional the work was completed in a timely manner and it looks great 👍

Likely to Recommend

Nice work professional sraff

Repair Quality

Friendly staff easy to work with good communication from them as the repair was in progress very nice work looks great

Customer Service

Excellent communication professional staff

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Repair Quality

Customer Service

Returned Clean

My Experience

Travis and his team got right to work and was done ahead of time. Communication was great, I was kept updated every day or two. And most importantly the repair looks fantastic, good as new!

Likely to Recommend

Only drawback is they are expensive, but if insurance is paying then it doesn’t matter.

Repair Quality

Customer Service

My Experience

They were very quick and professional with my vehicle repairs. I loved that they kept in contact with me at every step of the way. Would highly recommend.

Likely to Recommend

Repair Quality

I thought you guys did a great job quick and sufficient with amazing communication.

Customer Service

It was amazing. Kept in contact every step of the way. Very easy to work with.

Returned Clean

Likely to Recommend

Caliber Collision will be added to the list of places I'd recommend to family and friends. The work done on my car was timely and exemplary.

Repair Quality

I am very satisfied with my experience using Caliber Collision for the repair of my car. They were professional and provided a very accurate date of completion.

Customer Service

All the personnel I had contact with were very professional and friendly. They answered all my questions when I had them and addressed concerns promptly.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Price?

Repair Quality

Customer Service

Good service.

Returned Clean

Likely to Recommend

Repair Quality

Staff are friendly and nice. Repair is on time as they said. Also communication is good, they are good at communicating with anything. I will recommend Caliber Collision in the area.

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Customer Service

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Repair Quality

I am happy with the service Caliber provided. I was a little uncertain I had to use 2 car doors that were used from another Chevy Sparks, which made it so my back door sometimes doesn't shut all the way apparently because of the rubber around the door. However, when shutting the door firmly it does shut. The Caliber team was wonderful to work with do to their friendliness and professionally.

Customer Service

Likely to Recommend

Repair Quality

Left our garage remote on visor in car. Was hoping someone would have noticed it when detailing it for next customer .

Customer Service

Returned Clean

My Experience

They did a very good job on the vehicle. Very satisfied about how everything turned out. It was nice that they kept in contact with us. Very pleased with the service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Even though I didn’t always respond, I listened and read all your messages you left regarding my vehicle. The vehicle was ready 2 days earlier than quoted. Great job. I noticed a new Chevy emblem on the grill. My car had just been detailed prior to the accident so the floor mats were still in the back drying as well as the carpets. I noticed you guys put them down for me. The car looked newer than it did before the accident. Wonderful. You went above and beyond. Also saved me 2 days car rental fees. Kudos.

Likely to Recommend

Most definitely

Repair Quality

Customer Service