Caliber - Branson

4.8 (381reviews)
95%
130 Warehouse Dr,  Branson,  MO  65616

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (381)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and knowledgeable staff who deliver outstanding repair work. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process and feeling well-informed at every step. The shop demonstrates excellent customer service with friendly, accommodating staff who go above and beyond expectations. Most repairs are completed in a timely manner, often ahead of schedule, though some customers experienced delays due to parts availability or staffing issues. Vehicles are typically returned clean and detailed, with many customers noting their cars looked better than when dropped off. The quality of repairs receives high praise, with customers frequently mentioning that damage appears completely resolved and vehicles look like new.
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"Customer service is so good that at first it gives you one of those this-is-too-good-to-be-true feelings.However, ..." Read more
"... beyond in helping us with the repairs on my vehicle. The customer service was outstanding and the repair work was top notch! We highly recommend them and ..." Read more
"My car looks perfectly amazing, beyond any work in the past. The staff also kind, patient and communicates ..." Read more
"Wonderful workmanship. Excellent communication and customer service beginning to end."
"... manager also took me back and forth to my hotel. They were very easy to work with. I would highly recommend them." Read more
"I received calls every couple of days informing me of the repair progress and estimated finish time. ..." Read more
"This was a clinic in managing your clients. I didnt once start to question the status of my vehicle. I knew I was getting regular detailed updates ..." Read more
"Extremely pleased. Car looks great and the staff kept me informed of plan and progress continually. Very professional."
"Great service. Great communication and Id recommend you to anyone."
"Took forever. The communication was bad too. I kept having to call"

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Returned Clean

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The staff was very friendly and helpful. They went above and beyond .

Returned Clean

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Returned Clean

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Repair quality was good.

Customer Service

Never once reached out to inform us of any of the 3 delays.

Returned Clean

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Returned Clean

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Well done

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Returned Clean

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Had a slight leak after getting car returned, however they immediately got me back in and fixed it. Very happy with service

Customer Service

Took a long time, which given the circumstances is understandable. Communicated great, very polite and worked with me to get it back as soon as they could.

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The service was excellent

Repair Quality

Caliber collision worked well with me and my insurance on getting my minivan windshield replaced in a very timely manner. The manager also took me back and forth to my hotel. They were very easy to work with. I would highly recommend them.

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Windshield looks great

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Very professional and very pleasant staff,they keep you informed of the progress of the repair.

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Very good service and work

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Great work and great communication during the process. Very nice people and made everything easy and stress free.

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Great service and understanding of people concerns.

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Returned Clean

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Receptionist was awesome!

Returned Clean

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The crew here is both knowledgeable and professional- I hope I will not need body work done ever again but I would use them if I did

Customer Service

Returned Clean

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I tell everybody!

Repair Quality

The bldg is first rate. Lot is clean and orderly. Inside, the office area is clean and professional. Behind the counter, Donna was so helpful. She took care of everything. Then introduced me to Mike who told me he would contact me every few days with a progress report. Every 3 days Mike called and told me exactly how things were moving along, both, with the repair and parts orders and with the approvals from my insurance company. In 8 days the final part arrived and installed. I picked up my car, looked it all over, and could not find anything out of place. I have driven it and put many miles on it. It runs exactly as it did before the accident. I've been telling all my friends about my excellent experience with Caliber Collision!

Customer Service

Excellent!

Returned Clean

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If you want to be taken care of go to caliber!

Repair Quality

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Everybody was nice and honest

Returned Clean