Caliber - Branson

4.8 (390reviews)
94%
130 Warehouse Dr,  Branson,  MO  65616

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (390)

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Fast and friendly

Customer Service

Good communication

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body and paint work were an A+, great job. However, prior to this facility becoming a caliber collision center this facility would clean the interior (vacuum, wipe down, clean windows, etc., to remove any body-work dust residue and to simply return the vehicle to the customer "clean" (had two prior repairs at this facility before it became Caliber). That did not happen this time...are Caliber's standards a little lower when it comes to these things?

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Repair Quality

They did a great job as usual.

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Great Communication and Service.

Customer Service

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Again, the staff was great and very accomodating at every stage. The communicated well and kept me informed throughout. The real challenge simply came from the multiple delays and the fact that I had to keep dealing with rental car reschedules, work trip changes, and one-vehicle problems at home because of the service logistics ("we have to send the care here" and then "we got the part but it was damaged" and "now its monday and we are almost done, should be ready by next week on Friday") I can't recommend this location simply because I would be afraid to put my family/friends in the same situation with taking nearly a month for body work.

Repair Quality

Looks amazing and I had great attention to detail

Customer Service

I absolutely love the level of communication and updates, I just had a hard time with how long everything took and that every update/call was to tell me it still wasn't ready yet. I don't think it was the service team's fault, but it was really tough after the first 3-4 calls.

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Used them several times and they always do great!

Customer Service

Very helpful!

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10/10 absolutely

Repair Quality

Donna and David helped me out beyond words. I’m so grateful for the team at caliber and their dedication and commitment to making sure my car was in pristine condition and that my insurance company did what they were supposed to! My car looks beautiful like you couldn’t even tell what happened. Thank you so much for being such an amazing team and just some great people!

Customer Service

Donna and David helped me out beyond words. I’m so grateful for the team at caliber and their dedication and commitment to making sure my car was in pristine condition and that my insurance company did what they were supposed to! My car looks beautiful like you couldn’t even tell what happened. Thank you so much for being such an amazing team and just some great people!

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Repair Quality

Everyone at Caliber Collision was great to work with. They kept me informed and explained things well.

Customer Service

Donna was great, very friendly and explained everything very well!

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I absolutely will not recommend... the panel corners are noticeably off and it is not up to standards.

Repair Quality

the panels are not straight enough and corners are not where they should be i specifically showed that the rear brake light had damage it was not fixed... and when I picked it up I had to try to get the rubbing compound off that was left behind... I grew up in a body shop.. it's been in my family for more then 60 yrs..and I'd have taken it home to be fixed if it want in south carolina... the job that was done could have been done better...my exhaust was bent up then took plyers and tried to fix it instead of repairing the exhaust... once I got it to my shop and on the lift these things were found...I do not recommend this location to anyone

Customer Service

the work was not up to standards...

Returned Clean

Likely to Recommend

Repair Quality

Looks awesome, they did such a good job repairing my door!

Customer Service

Returned Clean