Caliber - Brigham City

4.8 (141reviews)
95%
816 N Main St,  Brigham,  UT  84302

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (141)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very professional

Repair Quality

They are very honest upfront and polite! They kept me informed every step the way, and we’re done before they even said they were going be done!

Customer Service

Returned Clean

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Repair Quality

Very friendly, efficient, great communication

Customer Service

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Repair Quality

They kept me updated on my vechicle

Customer Service

Always answer my question

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Appreciated the updates

Returned Clean

My Experience

Everyone was great. Service was fast and precise.

My Experience

Quality of the work was terrible. I had multiple problems with the whole process. When I was dropping it off, they immediately told me that any repair they do, The paint work will not be warrantied. which was 90% of the scope of work. Being that this is the only option my insurance will honor. I had to do it. When I picked it up several days later, I noticed the bodywork and panels were not very well aligned, but they kept telling me it’s supposed to be like that, even though the other side of my car that wasn’t previously damaged didn’t look like that. they kept bragging about how good their body work was, but I could see obvious flaws where the original dents were. Where they had to remove and replace trim and seals. There was dried yellow glue on the new paint. And on the interior where they removed the door panel to do paint work, the technician had broken the armrest and door panel, but instead of caliber replacing those parts before delivery they just hoped I wouldn’t notice. Oh wait there is more. I explicitly said do not leave the key in the ignition of my vehicle because the battery will stay on if the key is not completely removed. Apparently they don’t care about what you say because when I went to pick up my car, the battery was dead and had to be jumped. They didn’t offer to get a new battery or help it in anyway. I would never recommend caliber collision to anyone.

Likely to Recommend

Never

Repair Quality

Customer Service

It was a joke. Whoever worked on my car obviously is bad at their job. The broke my interior door panel and you guys still delivered the car to me. Hoping I wouldn’t notice. The battery was dead upon pick up, and someone drove my car around and used half a tank of gas.

Likely to Recommend

Kyle and the team were amazing. Prompt with answering the phone, my questions, professional, honest and caring. My car came back with a slight tire issue, Kyle made sure it was taken care of. He listened to me, assessed the issue and knew what to do. He called the correct shop, made arrangements for the repair and got it done.

Repair Quality

Wonderful customer service, friendly and professional.

Customer Service

Great follow up and concern for me and getting the best care.

Returned Clean

My Experience

The team at Caliber is awesome! The repair was timely and came out fantastic. Thank you again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kyle and Jennica are AWESOME

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Repair Quality

Customer Service

Returned Clean

My Experience

Our van looks awesome! The customer service was great as well. They even fixed a dent that wasn’t approved by insurance. They went above and beyond. I will definitely recommend them to those I know.

Likely to Recommend

Repair Quality

They did a great job with our van. We are very satisfied!

Customer Service

Returned Clean

My Experience

Great job. The Hyde Park team and the Brigham City team worked together to get my car fixed in an exceptional time limit. They understood the time crunch I was in and were very accommodating. They finished a 3 weeks job in 1 week. The job was done professionally and nicely. THANK YOU!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

They did a great job quickly and even returned our rental car for us.

Customer Service

Returned Clean

My Experience

Great service and very fast everything was great

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Thank you for the quick and accurate repair. Mr. Kirk you were very helpful and worked with me. Thank you

Likely to Recommend

Repair Quality

Worked with me throughout the repairs. Was told 2 weeks ; done in a week. Great customer service and open communication with me always. Thanks

Customer Service

Returned Clean

My Experience

Kyle, was amazing got me in and in just a few short hours and got me a pretty decent price for aligning my door