Caliber - Ogden - North

4.7 (1,018reviews)
96%
1470 Wall Ave,  Ogden,  UT  84404

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,018)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, with repairs restoring cars to like-new condition. The team received high marks for professionalism, friendliness, and keeping customers informed through regular text updates and personal follow-ups. Customers appreciated the seamless coordination with insurance and rental car companies. A few customers noted areas for improvement, including inconsistent information provided by staff, occasional delays, missed repair items, and cleanliness concerns such as sanding dust or dirty interiors upon vehicle return.
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"The customer service was excellent. Everyone was friendly, helpful, and kept me informed throughout the process."
"Caliber Collision was very professional. They kept me informed on the progress of my repair and did an excellent job. I would highly ..." Read more
"Amazing team. Customer service was above and beyond. Provided rides to and from rental car agency. Daily ..." Read more
"Very friendly staff, excellent workmanship, great communication, and a quick turnaround."
"All staff at Caliber Collision were very friendly, professional and helpful. I got my quote quickly, schedule a convenient time to bring my car in, and ..." Read more
"... great job, kept me updated throughout the process. Got it done 1 week early." Read more
"Great customer service. Work was professionally completed sooner than expected. Looks as good as new."
"It was done a week before they estimated."
"It took too long to do this minor repair. I wasnt kept informed about what was going on other ..." Read more
"The only complaint is that it seemed long given the amount of repairs needed. Other than that it looks good"
"... From the moment I got there to picking up my car. Communication the entire time. I never had to wonder what process they were in or the length they would ..." Read more
"The only issue i had was when i talked to someone they would give different answers to what was donento my car. Should always be the ..." Read more
"For the first couple of weeks I didnt hear anything. I finally called and they realized my phone number ..." Read more
"... days early to allow me to leave for a trip on time. Daily texts to update me on the status of the repair. Damaged area looked brand new when repair was done. ..." Read more
"... more days due to lack of a calibration tool they worked with the rental car company to extend the rental and communicated that to me." Read more

My Experience

Great job. Appreciated the text updates. Repair looks great. Love how you communicate with Enterprise and Progressive.

My Experience

My Experience

My Experience

Great job - it looks like new. It took longer than I expected but worth the wait.

My Experience

They were wonderful to work with they do amazing work

My Experience

My Experience

This has been the best experience I’ve had with an auto shop. They were so good about making this quick and painfree, and not to mention how amazing it was to receive constant updates.

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The plate light isn’t fixed and you guys one of the bolts back on backwards.

Customer Service

Returned Clean

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10/10 — Without hesitation! I would absolutely recommend Caliber Collision to my friends, family, and anyone I know who needs collision repair. My experience from start to finish was exceptional. The communication, professionalism, quality of the repairs, cleanliness of my truck, and the fact that they actually finished ahead of schedule all exceeded my expectations. What stood out most was how genuinely well I was treated. I never felt like just another customer. I felt listened to, informed, and taken care of throughout the entire process. They made a stressful situation so much easier, and getting my truck back early meant I was able to take it on a road trip I had been looking forward to. I’m truly grateful to the entire Caliber team for going above and beyond. I wouldn’t hesitate for a second to recommend them!

Repair Quality

I honestly couldn’t be happier with the entire experience at Caliber Collision. From the moment I brought my truck in, everyone was incredibly friendly, professional, and helpful. They kept me updated throughout the entire repair process, which really gave me peace of mind. The quality of the work was outstanding. When I picked up my truck, I was genuinely impressed with how beautiful it looked—it honestly looked better than I expected. You could tell they took pride in their work and paid attention to every detail. It’s not often that you can say you had a truly great experience after having your vehicle damaged, but Caliber made the whole process so easy and stress-free. I’m extremely pleased with the service, communication, and final result, and I would absolutely recommend them to anyone needing collision repairs!

Customer Service

I truly can’t say enough about how grateful I am for the wonderful experience I had with Caliber Collision. Having your truck damaged is never something you want to deal with, but from the moment I brought mine in, I felt like I was in good hands. Everyone was so kind, patient, professional, and genuinely caring throughout the entire process. They kept me informed, answered my questions, and made what could have been a stressful experience feel surprisingly easy. I really appreciated the care and attention they gave not only to my truck, but to me as a customer. When I finally picked up my truck, I was absolutely thrilled with the result. The repair work was beautiful, and the attention to detail was beyond what I expected. It truly felt like they cared about getting it right—not just getting it done. I’m sincerely thankful to everyone at Caliber Collision who worked on my truck and helped make the entire experience such a positive one. You can tell when people take pride in what they do, and that definitely came through here. I left feeling incredibly grateful, satisfied, and confident that I chose the right place. I would wholeheartedly recommend Caliber Collision to anyone who needs repairs.

Returned Clean

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Returned Clean

My Experience

My Experience

The staff was extremely helpful and kind. They kept me updated on the status of the repairs and got it done in a timely manner.

My Experience

The young lady on the front desk needs a pay raise

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My Experience

The receptionist was very helpful and accommodating and friendly. Communication was good and the text messages really helped.

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Customer Service

Communication was good. Car looks good. The receptionist was very helpful and friendly. She let us bring the car by so we didn’t have to drive it twice while damaged and then got us booked in before our appointment and got the ball rolling sooner than we thought. So we didn’t have to come back. She was great.

My Experience

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Repair Quality

Everyone was so nice and helpful!

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Returned Clean

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My Experience

Dirt in the paint, main repair on the hood and the inside of the car was filthy