Caliber - Ogden - North

4.8 (986reviews)
95%
1470 Wall Ave,  Ogden,  UT  84404
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (986)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that restored vehicles to like-new condition, often completing work ahead of schedule. The team earned strong recognition for proactive communication, with regular text updates keeping customers informed throughout the repair process. Staff were frequently described as friendly, professional, and genuinely caring. Several customers highlighted the added touches such as interior cleaning and detailing as exceeding expectations. A few customers noted areas for improvement directly in their feedback, including requests for more detailed status updates beyond automated messages, occasional concerns about incomplete repairs or missing parts, and isolated issues with paint matching and cleanliness upon vehicle return.
AI-Generated from reviews written in the last 12 months
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"Im very happy with the repair quality. Everything looks great, and the care and attention to detail really showed."
"... needed the car 2 days earlier and they made it happen. Final job was perfect, damaged areas looked brand new. Would absolutely recommend them." Read more
"Very friendly staff, excellent workmanship, great communication, and a quick turnaround."
"... several things that could have been done better. Paint color that was applied doesn't match, paint color of the rim had brown under tones, instead of the original maroon ..." Read more
"Charged for new parts but original parts were clearly repaired and reinstalled. Dents still visible on body panels."
"It was done a week before they estimated."
"Very quick turnaround"
"Fantastic service. Finished the job 2 days early to allow me to leave for a trip on time. Daily texts to update me on the status of ..." Read more
"Very friendly staff, kept updated on progress. Took longer than expected but looks great!"
"It took too long to do this minor repair. I wasnt kept informed about what was going on other than it was all delayed. ..." Read more
"... From the moment I got there to picking up my car. Communication the entire time. I never had to wonder what process they were in or the length they would ..." Read more
"Very friendly staff with excellent communication."
"... beyond. Provided rides to and from rental car agency. Daily texts on status of the repair. Told them I needed the car 2 days earlier and they made it happen. Final ..." Read more
"The only reason its not a 10 is because I felt like I had to call for updates, rather than being informed of changes to the timeframe."
"More communication during the process would have been nice. But all in all job well done"

My Experience

Friendly service. The front desk was very helpful. The repair was great. I feel that my car was restored to its original condition. Great work!

Likely to Recommend

Repair Quality

The receptionists were very friendly and helpful. The repairs were made in a timely manner. The repair restored my car to the new condition. I am very satisfied by the workman ship of Caliber Collision

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys fixed the lineup of my back trunk, and you detailed the interior of my car! Last time I got body work done it was with Ken Garff body shop, and I got it back as dirty as I left it. Opening the door to a clean car was a really nice touch! Thank you!

Translated from Spanish by Carwise
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Likely to Recommend

Totalmente los recomiendo

Repair Quality

Excelente atención, amabilidad, la persona de la recepción totalmente amable sabe hacer muy bien su trabajo.

Customer Service

Muy satisfecho

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A job well done. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The woman at the counter was very kind and professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very friendly staff, kept updated on progress. Took longer than expected but looks great!

My Experience

Kyle was over the top awesome. Patient, great and communicating and so helpful in dropping me off at our house and then delivering the vehicle - which looks great! Lizette was also great. Couldn’t have been more pleased with the experience from the moment I walked in the door.

My Experience

My Experience

Lindsay was AMAZING to work with! She was upfront, knowledgeable, informative, and communicated very well with us! I am so very happy we chose Caliber Collision, and plan to use them, if needed, in the future! Thank you Lindsay, you're amazing at your job! Oh, and my car looks GREAT! You went above and beyond by installing the fog lights I had already purchased, but was dreading installing them. Thank you to the whole team for your amazing work!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Ready earlier than predicted. Appreciated the daily up dates. Enterprise was efficient. I would recommend them to anyone. Car looks like new!

Likely to Recommend

Repair Quality

Impressed with work, how quickly it got done and customers service with text updates was outstanding. They are at the top of my list and will recommend to others

Customer Service

Refer to first paragraph

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Super friendly and answered all my questions and kept me updated

Customer Service

Fast and looks great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience from start to finish. I appreciated the professionalism and the regular updates on the progress of the repairs.

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