Caliber - West Haven
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! Especially with the unexpected car wash. Calibur kept us updated as to how the repairs were going AND even offered to bring the car to us! WOW. EVERYONE we worked with there was beyond helpful and kind. 5 stars!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We'd gone to Calibur before and have been so happy with the work they've done. 5 star
Customer Service - 5.0/5.0 -
From the time we went in, met the office manager/receptionist and adjuster we felt very welcomed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason the manager and the staff are all awesome. I've taken my vehicle there twice and they always do a good job to do good for there customers. Highly recommended
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There are several deep scratches and a dent on my car. As well as several pieces of hard plastic that was removed on the inside of my car and not put back.
Likely to Recommend - 3.0/5.0 -
The expedience and transparency of the service doesn't necessarily outweigh the new damage
Repair Quality - 2.5/5.0 -
The repairs were completed in a timely manner and look great. The new scratches in the vehicle will require another visit to remedy, they are much deeper than a simple buff and wax will address
Customer Service - 4.0/5.0 -
Customer service was great
Returned Clean
My Experience - 5.0/5.0 -
Kayla was very professional and keep us informed all though the process. Thanks for getting us back on the road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job and were easy to work with.
Likely to Recommend - 5.0/5.0 -
Awesome service
Repair Quality - 5.0/5.0 -
Very professional accommodation, friendly and respectful staff, thank you guys.
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great and communicated with me frequentlynon the progress of my repairs
Customer Service - 5.0/5.0 -
Everyone in the office was friendly and accommodating
Returned Clean
Likely to Recommend - 5.0/5.0 -
After follow up if my repair issue is addressed.
Repair Quality - 1.5/5.0 -
I need to return to the shop as my door is not seated correctly.
Customer Service - 5.0/5.0 -
Great people. Very helpful in guiding me through the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and customer care. Job was done ahead of schedule and great job.
Customer Service - 5.0/5.0 -
Great communication and customer care. Job was done ahead of schedule and great job.
Returned Clean
My Experience - 0.0/5.0 -
Completely??? No, but they worked very hard and tried to accomplish what I asked for.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason was friendly and went way out of his way to help with my repair. I’m happy with how it turned out but even happier with how easy the process was.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Other than my car looking more dirty from when I dropped it off they did a great job on my car
Repair Quality - 5.0/5.0 -
CC communicated on a regular of the status on my car and they got done a day early so even better.
Customer Service - 5.0/5.0 -
If you count texts as customer service then it was fine bc that is how they communicated on the status. The two times I interacted with ppl at CC they were friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at the West Haven Caliber was fantastic! The car looks beautiful and was finished early! The entire team was so kind and I felt they went above and beyond!
My Experience - 5.0/5.0 -
I know I called a lot, but everybody there was so nice. I am very satisfied with my car. They did a wonderful job.
Likely to Recommend - 5.0/5.0 -
Yes I really would
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so kind.
Returned Clean
My Experience - 5.0/5.0 -
Our experience with this company was nothing but the best. The updates, the work was phenomenal
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck looked great. Brand new
Customer Service - 5.0/5.0 -
Customer service was wonderful