Caliber - West Haven

4.8 (1,099reviews)

98%

(385) 432-6620

3050 S Scott Lane, West Haven, UT 84401

98%

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3050 S Scott Lane
West Haven, UT 84401

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About Caliber - West Haven

See Photos

3050 S Scott Lane
West Haven, UT 84401

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,099)

Sort By:
Newest
Rating

949 Customers Rated

5 Stars

78.4% Complete

(862)
4 Stars

5.4% Complete

(59)
3 Stars

0.9% Complete

(10)
2 Stars

0.4% Complete

(4)
1 Star

0.5% Complete

(5)
< 1 Star

0.8% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with many highlighting the professional workmanship that makes vehicles look brand new. Communication stands out as a major strength, with regular text updates and proactive customer contact throughout the repair process. The team frequently completes repairs ahead of schedule, often finishing days or even weeks early. Customers appreciate the extra touches like thorough vehicle cleaning and detailing, with many noting their cars returned cleaner than when dropped off. The staff receives high marks for being friendly, professional, and going above and beyond expectations, including services like vehicle delivery and rental car assistance. While most experiences are overwhelmingly positive, some customers noted minor issues with paint quality, missing parts, or incomplete repairs that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"... vehicles 3 times over several years. In my opinion, Caliber Collision does top notch work. Theyre the very best at what they do." Read more

"... Collision, and to be honest, I am very disappointed. The car was returned in such a poor state that it felt like it was pulled out of a junkyard, not a professional ..." Read more

"... job on the paint work for my doors and bed side. The color match is absolutely seamless youd never know there had been any damage. The finish is smooth, flawless, ..." Read more

"With Caliber Collision it was as if the accident never happened. The repairs were completed extremely well. I am very happy with the ..." Read more

"... team are wonderful! They made us feel like family. The car bumper looks like new... thank you!" Read more

"It was a week early!!"

"It was actually two weeks early, which who can complain"

"A week earlier than estimated."

"It was ready a day early!"

"Complete ahead of schedule which was a great surprise."

"Great communication!! It was longer than I thought it would be due to some incorrect parts coming in but I appreciated ..." Read more

"Front desk staff were very friendly and efficient. Great communication with every step!"

"The customer service was great. The daily updates were awesome! My car repairs look amazing! Thank you!"

"Yes, that was one of the things that stood out. I was informed the whole time. I even ran into one of the employees working on my vehicle at an event and they ..." Read more

"They kept us informed every step of the way and if I had a question they responded very quickly."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... vehicles 3 times over several years. In my opinion, Caliber Collision does top notch work. Theyre the very best at what they do." Read more

"... Collision, and to be honest, I am very disappointed. The car was returned in such a poor state that it felt like it was pulled out of a junkyard, not a professional ..." Read more

"... job on the paint work for my doors and bed side. The color match is absolutely seamless youd never know there had been any damage. The finish is smooth, flawless, ..." Read more

"With Caliber Collision it was as if the accident never happened. The repairs were completed extremely well. I am very happy with the ..." Read more

"... team are wonderful! They made us feel like family. The car bumper looks like new... thank you!" Read more

"It was a week early!!"

"It was actually two weeks early, which who can complain"

"A week earlier than estimated."

"It was ready a day early!"

"Complete ahead of schedule which was a great surprise."

"Great communication!! It was longer than I thought it would be due to some incorrect parts coming in but I appreciated ..." Read more

"Front desk staff were very friendly and efficient. Great communication with every step!"

"The customer service was great. The daily updates were awesome! My car repairs look amazing! Thank you!"

"Yes, that was one of the things that stood out. I was informed the whole time. I even ran into one of the employees working on my vehicle at an event and they ..." Read more

"They kept us informed every step of the way and if I had a question they responded very quickly."

Gene (Toyota owner) reviewed 7/31/26

My vehicle looks like new!

Caliber kept me updated on the progress of my repair.

Byron (Toyota owner) reviewed 7/28/26

Final repair cost was over quoted price with no updates from Caliber.

Julie (Jeep owner) reviewed 7/27/26

It looks brand new. Fast and courteous service. Convenient rental car pick up and drop off.

I was impressed how quick you hugs got going on my car, and how quickly it was done. You were very professional and keep me informed with how it was going while the repairs were being done. It looks great! Would use you guys again if I ever have the need!

Kami (Toyota owner) reviewed 7/27/26

Dry nice

Brent (Chevrolet owner) reviewed 7/27/26

Matthew (Honda owner) reviewed 7/27/26

Yall did an awesome job thank you

Regina (Chevrolet owner) reviewed 7/27/26

Tiffani (Ford owner) reviewed 7/27/26

Julie (Subaru owner) reviewed 7/25/26

Charles (GMC owner) reviewed 7/23/26

James (Subaru owner) reviewed 7/21/26

Carrie (Honda owner) reviewed 7/21/26

Judy (Ford owner) reviewed 7/20/26

Hopefully I won’t need any repairs in the future. But I would recommend Calber

The job was done perfect and am very pleased Thank You

Everyone was very helpful and kept me informed. I am very pleased 😀

Cristy (Ford owner) reviewed 7/20/26

Aaron (Toyota owner) reviewed 7/20/26

Quick work. Great work. My car came back with the repaired section looking like new. The employees were personable and helpful as well.

The employees were personable and helpful.

Mindy (Kia owner) reviewed 7/17/26

All the staff I worked with was amazing. They went out of their way to help me! They kept me updated the entire process. Amazing! Would definitely recommend!

All the staff I worked with was amazing. They went out of their way to help me! They kept me updated the entire process. Amazing!

Karl (Ford owner) reviewed 7/15/26

The repair was excellent. Done faster than expected. It was nice to be kept informed about the progress during the repair.

Haley (Jeep owner) reviewed 7/13/26

Marcie (Ford owner) reviewed 7/10/26

You were great at communicating, quick and made it so simple!!! I am very impressed and grateful!!!! All the staff I came into contact were so kind and respectful. The repairs look amazing!

Yolanda (Scion owner) reviewed 7/8/26

You guys are awesome thank you so much

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Caliber - West Haven

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - West Haven

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,099)

949 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?