Caliber - Brigham City

4.8 (138reviews)
95%
816 N Main St,  Brigham,  UT  84302

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (138)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look better than new and paint matching being excellent. Communication stands out as a key strength, with customers appreciating regular updates throughout the repair process. Timeliness is frequently commended, with many repairs completed ahead of schedule. The shop goes above and beyond expectations by cleaning vehicles inside and out, fixing additional issues not covered by insurance, and providing convenient services like returning rental cars. While most feedback is overwhelmingly positive, a few customers noted minor issues with panel alignment, paint warranty limitations, and occasional communication gaps.
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"The repair was perfection. There were no flaws, issues, nothing. It all lines up and works perfectly."
"Repair and paint was immaculate, looks brand new."
"Quality of the work was terrible. I had multiple problems with the whole process. When I was dropping ..." Read more
"... even fixed a dent that wasnt approved by insurance. They went above and beyond. I will definitely recommend them to those I know." Read more
"2 weeks early!"
"Ready early which was wonderful"
"They finished before they even told me they were going be finished."
"Sooner than promised"
"Worked with me throughout the repairs. Was told 2 weeks ; done in a week. Great customer service and open communication with ..." Read more
"Communication was a key factor! They kept me in the loop every step of the way."
"Excellent customer service. I was continually updated on the progress of the repairs to our car. ..." Read more
"Excellent communication from the shop!"
"Very forthcoming with information and keeping in contact with me. On the status of repair. Very friendly ..." Read more
"Great communication throughout the process"

My Experience

They were very friendly and they did such a great job!!! I would recommend to anyone and everyone! 10/10 Thank you!!!!!

Likely to Recommend

no big complaints, I did have to bring back in to hook up light and blinker but they did that quickly

Repair Quality

The repair work is wonderful, communication was a little lacking.

Customer Service

i would have appreciated updates

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The staff are friendly, professional and aren't trying to cut corners like so many other shops.

Customer Service

My Experience

Truck looks great!. They were able to repair all body damage and made sure mechanical issues were also resolved. Thanks!

Likely to Recommend

Repair Quality

Quality looks great

Customer Service

Returned Clean

My Experience

Very timely. They kept me informed about the repair all along the way. They worked with me getting my car back to accommodate my schedule. Very professional

Likely to Recommend

they did a good job and I felt they were honest with me about every thing,

Repair Quality

very satisfied. were good to work with

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Hayden was very unprofessional I had no communication throughout the repair process, also the the truck was poorly reassembled there is large gaps in the bumper it’s not fitted right, overall a horrible experience I will not be back

Customer Service

Hayden was very unprofessional I had no communication throughout the repair process

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys did an amazing job and even cleaned the inside really well. That was a nice surprise treat to sit into.

My Experience

Service was professional and fast. Great work!

Likely to Recommend

Already recommended grandparents to caliber. They need repairs on truck

Repair Quality

Customer Service

Kyle is first class!

Returned Clean

My Experience

Job very well done thank you

My Experience