Caliber - Brighton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was great, there was always communication as to where my care was in the process of repairs
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Monte and the team did a great job. Monte provided updates throughout the process and performed quality work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super fast and great communication
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service from start to finish. They kept me informed daily as to the vehicles progress. A+
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
This experience blew me away, I’ve never had such a positive and pleasant experience at an auto body shop before. I really appreciate the team here and Ben in particular for giving me constant updates and answering any questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had excellent experience with all the process, my car had excellent job
My Experience - 5.0/5.0 -
Max was very pleasant, competent, and thourough. I was notified each step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ben Bennett was great. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so kind and wonderful to work with. I’ve worked with caliber now twice and both times had lovely experiences.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ben did great
My Experience - 5.0/5.0 -
Everyone that I spoke with at caliber collision was extremely professional. I was treated and communicated with the upmost respect I appreciate all you have done!$
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
There was 3 palm dents that I put into the fender due to me fixing it to be drivable, that the insurance didn’t repair. I was not contacted letting me know they wouldn’t repair this small 3 dents. I was told State Farm was going to call me to this date they have never called me.
Customer Service - 4.5/5.0 -
Other than the last statement I made, they did text me to let me know about a part I was going to have to pay for and what the status was on completion.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
This is the third Caliber I have been to over years. I believe the actual repair work is very good and same across the shops. However initial timeline communications and cleanliness items noted have left mm e a little gunshy in recommending.