Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very nice customer service! Car was exceptionally done well too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen was great throughout the entire repair process. All the employees were friendly and acknowledged me. The office staff, Monica & Stephanie, were sympathetic & helped me understand the insurance process when the insurance companies would not return my calls. The communication was very good. I will recommend this Kaizen location to friends & family.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done on time
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
the staff is always kind and helpful. They go out there way to make you feel confident and that your car is in good hands. Benjamin went out of his way to look at my second vechile that wasn't even being worked on. thank you Monica and the other sweet lady who helped me through the process!
Likely to Recommend - 5.0/5.0 -
no one's perfect im sure they will help fix whatever is off with my vehicle
Repair Quality - 2.5/5.0 -
my lane assist doesn't work any more. I need your team to look at my vehicle again
Customer Service - 5.0/5.0 -
love the staff but my lane assist is damaged now I need yall to take a look at it please call me at your earliest convenience. I will call the office after holiday
My Experience - 5.0/5.0 -
Repairs look great! This evening a msg on dash said something about the side notification/alert needed to be checked. I'll keep watching, if it comes up again, I'll be in touch. Thank you again for your service and all the extra effort to get me back in my car!!
My Experience - 5.0/5.0 -
I had showing of 12miles left on my car. I had no problem if you needed it. However, leaving 1/2 mile in the tank left me stranded out of gas on the way to the gas station.
My Experience - 5.0/5.0 -
I have to say thank you so very much!!! Everyone have been so amazing from the start to the end. Being able to get back to me with all the questions that have and letting me know step by step of the process of the car to the end. VERY APPRECIATED. Would recommend you guys to people if asked.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was completed in a timely manner and you did an outstanding job.
Customer Service - 5.0/5.0 -
The work was completed in a timely manner and you did an outstanding job.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! Looks like nothing happened!! New again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used this shop a few times and always recommend it to my friends.
Repair Quality - 5.0/5.0 -
They did a great job! I’m surprised how well the paint matched.
Customer Service - 5.0/5.0 -
Stephanie is great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The front office staff and Stephanie were a pleasure to work with. Kaizen also completed the work quickly and communicated updates often, and that was greatly appreciated.
Customer Service - 5.0/5.0 -
Great customer service and communication
My Experience - 5.0/5.0 -
I brought my car here after a recent accident, and they did an incredible job. The repairs are flawless. They handled the insurance process seamlessly and kept me updated the entire time. I highly recommend their professional and high-quality service!"
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Desde la atención hasta cómo quedó me carro ha sido muy satisfactorio
Customer Service - 5.0/5.0 -
Quisiera colocar 110 … fue más que satisfactorio como resolvieron unos detalles adicionales a lo que fue el servicio! Muy agradecida