Kaizen - Erie

4.9 (909reviews)

97%

(303) 828-2699

1021 Carbon Ct, Erie, CO 80516

97%

1021 Carbon Ct
Erie, CO 80516

Get Directions Website Email

About Kaizen - Erie

1021 Carbon Ct
Erie, CO 80516

Get Directions Website Email

In operation 36 years, 4 years at this location.

Our team aims to provide superior quality repair service at a decent cost and restore your car to its pre-accident condition. A professional repair service protects your vehicle’s value and your considerable investment. With certifications for collision repairs from 30+ major vehicle manufacturers, Kaizen Collision Center has the equipment and the relevant expertise to ensure your vehicle is in the best possible condition. We’ll do our best to help the insurance firms understand what a proper repair requires. We’ll also keep you informed throughout the entire repair process; this helps give you peace of mind in knowing when to expect your results. If you’d like a professional to check out your vehicle’s condition and ensure it’s safe to drive, visit our shop at 1021 Carbon Ct, Erie, CO 80516. Call us at (303) 828-2699, and one of our friendly staff will guide you through the process.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (909)

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Rating

775 Customers Rated

5 Stars

73.5% Complete

(668)
4 Stars

6.9% Complete

(63)
3 Stars

1% Complete

(9)
2 Stars

1.8% Complete

(16)
1 Star

0.7% Complete

(6)
< 1 Star

1.4% Complete

(13)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional communication, with many highlighting timely text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new, often detailed inside and out as a pleasant bonus. Staff were widely commended for being friendly, professional, and knowledgeable. Many customers noted repairs were completed on time or even ahead of schedule. A few customers mentioned areas for improvement, including occasional delays in completion dates, inaccurate time estimates, and isolated concerns about workmanship quality and cleanliness upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

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Service Quality
Communication

"... at Kaizen Collision in Erie. From start to finish, the experience was genuinely impressive. Communication was exceptional throughout the entire ..." Read more

"They did an excellent job in the repair of the car. When I picked up the car it looked brand new both ..." Read more

"The repair of my car was excellent. The color of the paint matched well and you could ..." Read more

"... people at the Erie location are very professional and the work was fantastic. I highly recommend the Erie Kaizen Collision Center for your auto body ..." Read more

"Their work and repairs were excellent, the staff was friendly and professional, and made ..." Read more

"... spectacular. One thing I really appreciate was the excellent communication throughout the entire process. You have a fantastic team and I cannot recommend ..." Read more

"Texted me updates as my car repair progressed. Staff did a wonderful job. My car looks brand new. ..." Read more

"... were very pleased with the work done to our car and communication was excellent. They went over and above and sent us home with a clean car both inside and ..." Read more

"Great communication, and explained things in detail."

"... damage found . The customer service was bad. And communication was bad." Read more

Service Quality
Communication

Service Quality
Communication