Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Excellent all around! Got me in the next day and loved the text messages giving me updates. Saved me having to call every few days to check in on the progress. Great work and excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Done in 10 days -- 7 business days
Likely to Recommend - 5.0/5.0 -
wish I would have taken my other vehicle there. had a F150 with Hail that took 7 Weeks
Repair Quality - 5.0/5.0 -
Very quick and I was informed as things progressed
Customer Service - 5.0/5.0 -
Information Sent in a timely manor
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, very satisfied with the results. We do wish we could have paid with a cash app.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
no complaints!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was thorough and communicative. Thank you!
My Experience - 5.0/5.0 -
Everyone was super helpful and questions were met with a helpful attitude and I never felt rushed or like I was a burden when asking them. Would use you again if I ever needed help with auto repair. Thanks
My Experience - 5.0/5.0 -
Kaizen finished of painting the right doors of my Chevrolet Malibu one week ahead of schedule. Beautiful job! The staff were very courteous and efficient.
Likely to Recommend - 5.0/5.0 -
Really pleased with our experience and will definitely spread the word.
Repair Quality - 5.0/5.0 -
The customer service and quality work will definitely bring me back to Kaizen again in the future if needed. I highly recommend Kaizen Collision Center.
Customer Service - 5.0/5.0 -
Professional, friendly and responsive. Really pleased with the customer service I received.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
All the pieces that pop into place are popping out, I shouldn’t have these pieces un attaching from on another. the vibe im getting from my panels is they were lazy put back together. there is also a gap where the wasn't in my trunk
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and the job was done in a timely manner and done with great care and professionalism. Everyone was very helpful and friendly. Thank you for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen was the best from customer service to the technician. Very pleasant and easy to work with. Job well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic customer service and communications!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sheila is a rockstar. Great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sheila was fantastic. She fought with insurance to get items approved so that I wasn't without my vehicle for longer.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I can’t tell if the lift gate is opening as high as it was previously
Customer Service - 5.0/5.0 -
Great staff!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmanship for my repair was greatly appreciated
Customer Service - 5.0/5.0 -
They were wonderful to work with and got my car back early due to my work schedule and having to fly out when the car was originally expected back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen helped make the entire process of getting my car repaired so easy! Everyone was kind, knowledgeable, and communicated with care. I 10/10 recommend this place!
Customer Service - 5.0/5.0 -
Everyone was amazing!