Kaizen - Golden
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Completed on time, staff was very nice to talk to and work with. Repair looks amazing, 10x better than before.
My Experience - 5.0/5.0 -
Timely and communicative throughout whole repair process, I appreciate the attention to detail getting my car back to like new condition. Great job and thank you
My Experience - 5.0/5.0 -
⭐⭐⭐⭐⭐ I recently had my VW ID.4 repaired at Kaizen Collision Center and was very pleased with the entire experience. Everyone I dealt with was friendly, helpful, and professional. Communication was good throughout the process, and I appreciated the attention to detail. It’s nice to deal with people who genuinely care about doing a good job and making sure their customers are satisfied. I wouldn’t hesitate to recommend Kaizen to anyone needing collision repairs. Thanks to everyone involved!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John was great and the whole crew hundred percent professionals. Thanks again, John. I’m definitely gonna be bringing everything to you in the future and I’m gonna let all my friends know. Rick Fields actual owner.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent auto body repair experience. Nice people, excellent service.
Customer Service - 5.0/5.0 -
Excellent service
My Experience - 5.0/5.0 -
Fantastic operation and communication. We have used them several times and referred others. Top notch, extremely quick but more importantly is their high quality work. John has been our point man and I cannot say enough about how great he is. He makes getting your car repaired enjoyable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super helpful and super nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Satisfied with the quality of service and appreciated the flexibility with pickup and drop off. One thing I'd say could be better is the text updates and online updates. They weren't particularly accurate and were somewhat unhelpful. otherwise fantastic service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
WOULD ALWAYS RECOMEND KAIZEN
Repair Quality - 5.0/5.0 -
EXCELLENT BODY WOR
Customer Service - 5.0/5.0 -
JD WAS VERY VERY HELPFUL. HE IS THE BEST
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very thorough and very kind. Called often to update me on the status of my car. We had an accident while in Colorado and we live 8 hours away. We're willing to meet us on a weekend to pick it up.
Customer Service - 5.0/5.0 -
Communication was wonderful and they were very kind and understanding!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Hope I’ll never need them again, but if I do, I know where to take it
Repair Quality - 5.0/5.0 -
Fantastic service from drop off to pickup
Customer Service - 5.0/5.0 -
Top notch
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was outstanding from start to finish. Great communication and they bent over backwards to make sure my experience was positive. The work performed was flawless. My truck looks brand new. I would certainly recommend Kaizen in Golden to anyone.