Boulder Bump Shop

5.0 (557reviews)
100%
2480 49TH ST,  Boulder,  CO  80301

In operation 54 years, 28 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru
Volkswagen

Reviews (557)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles were returned in flawless or pristine condition - often better than before. The level of communication throughout the repair process is frequently highlighted as a standout strength, with customers appreciating regular updates and transparency. Timeliness is another positive theme, with numerous vehicles completed ahead of schedule. Customers also express pleasant surprise at complimentary detailing upon pickup. A few customers noted minor paint imperfections or small functional issues at pickup, and occasional delays or communication gaps were mentioned, though these were generally resolved promptly and professionally to the customers satisfaction.
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"... ensure I had my van back to me by the estimated date. The craftsmanship in the repair was outstanding. Can't say enough about this great company!" Read more
"... From collision to perfect in 2 weeks. Great service. Flawless work. Great communication. I wont use anyplace else for future body work ." Read more
"... either directly, or indirectly, for 20 20 years. They have alsoways done a fantastic Job for me, my family and friends." Read more
"Body work was flawless. Only reason I didnt give a 10 is that right turn signal didnt work when I picked ..." Read more
"... experience: very professional staff; great communication - car returned in pristine condition - as if nothing ever happened." Read more
"Was ready a head of the scheduled timelone"
"It was completed a day early."
"The car looks great, and we were delighted that it was done early and so clean!"
"Vehicle was ready earlier than estimated"
"It was done ahead of schedule and was returned in pristine condition. Thanks!!"
"The customer service is excellent. Communication was great. The explanation of what needed to be done and what could possibly require more time was ..." Read more
"Really appreciate the communication and constant updates throughout the entire process. Getting and returning ..." Read more
"I like phone calls, not e-mails. Thanks for making updates on status human."
"Boulder bump shop was very communicative around the progress and when I picked my car up it was absolutely beautiful!!"
"didn't call to update as soonoften as promised"

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Repair Quality

Customer Service

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Repair Quality

Great Super customer service. Very helpful with updates on the process of my car.

Customer Service

Returned Clean

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Repair Quality

The entire process was completely professional. The car was delivered to us in perfect condition, detailed and clean.

Customer Service

Was kept informed with progress reports as needed.

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Repair Quality

Body work was flawless. Only reason I didn’t give a 10 is that right turn signal didn’t work when I picked up car but they quickly fixed it

Customer Service

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Repair Quality

Customer Service

Returned Clean

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My Experience

Great job

My Experience

Friendly staff and knowledgeable. Recommended by my trusted VW dealer I have been using for 20 years. Many thanks to all!

Likely to Recommend

Repair Quality

Carlos at Boulder Bump Shop did an outstanding job. He kept me updated throughout the repair process, communicated clearly, and made everything stress-free. The quality of the repair was excellent, and my car looks great. I highly recommend Boulder Bump Shop, especially Carlos!

Customer Service

Excellent customer service! Carlos was professional, communicated with me throughout the repair process, and kept me updated every step of the way. The repair quality was outstanding, and my car looks great. Highly recommend Boulder Bump Shop!

Returned Clean

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very easy to work with, great job

Repair Quality

Customer Service

Returned Clean

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Repair Quality

My side mirror looks great and I am impressed with the paint color!

Customer Service

Everyone was extremely helpful and friendly.

Returned Clean

My Experience

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Repair Quality

The entire staff at the Bump Shop was outstanding - the technicians, front office folks, and anyone I spoke with. They kept me updated on progress, and went out of their way to ensure I had my van back to me by the estimated date. The craftsmanship in the repair was outstanding. Can't say enough about this great company!

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Sandra was extremely helpful navigating my auto claim. The shop did an excellent job in repairing my vehicle.

Customer Service

Returned Clean

Likely to Recommend

It's a really easy, seamless, and high-quality process, especially with State Farm!

Repair Quality

Really appreciate the communication and constant updates throughout the entire process. Getting and returning the rental care was seamless and the entire process felt extremely smooth. My car looks brand new and I appreciate the care and consideration from the team at the Boulder Bump Shop to provide such an amazing experience!

Customer Service

I appreciated the transparency into the prices and delays encountered as part of the process. The team has a clear and obvious attention to detail which is reassuring. When I found a crack in my windshield that expanded, they could share a photo of the crack when I brought it in which helped diffuse my concern immediately.

Returned Clean

Likely to Recommend

Repair Quality

Excellent in all aspects!

Customer Service

Great communication!

Likely to Recommend

Repair Quality

I've had work done by the Boulder Bump Shop, either directly, or indirectly, for 20 20 years. They have alsoways done a fantastic Job for me, my family and friends.

Customer Service

The customer service is excellent. Communication was great. The explanation of what needed to be done and what could possibly require more time was clearly explained. Occasional checkins were done to make sure I was up to date. This is tip top service in my opinion.

Returned Clean