Gerber Collision & Glass - Boulder

My Experience - 5.0/5.0 -

The service was great and I’m happy you finished the repairs early

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for cleaning my car and dropping it off! Amazing service!!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

We appreciated the text updates, timely completion of the work, and clean condition of the vehicle at pickup.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

the communication was excellent. Kept me informed all the time. Car looks great.

My Experience - 5.0/5.0 -

An explanation of the Supplement additional charges would be helpful. I did not realize that those charges would be paid by my insurance company. A call to Gerber clarified this for me. Gerber staff were all friendly and informative. The work done seems to be of highest quality.

My Experience - 5.0/5.0 -

Ryan went above and beyond to take care of my repair. Top tier customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful job!

Customer Service - 5.0/5.0 -

Great people to work with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You were great to work with and the repair looks perfect

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for the great job

Customer Service - 5.0/5.0 -

Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car looks great!

Customer Service - 5.0/5.0 -

They were very good at communicating

My Experience - 5.0/5.0 -

Everything from start to finish was handled professionally. Amy took care of me from the moment I walked in. Thank you for returning my mini so spotless!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Would recommend this place 100% to everyone. From beginning to end, everyone was super professional, nice and efficient. I really trusted everyone. Particular shout out to Luis the adjuster who was knowledgeable and helpful and the guy who washed my car.Best car wash ever.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Hood is misaligned. A window no longer works. AC is broken.

Customer Service - 3.0/5.0 -

Fine up until needed to pick up. They rushed me out and obviously had done shoddy work.

My Experience - 5.0/5.0 -

Appreciated the updates through the repair process. Car was completed on estimated completion date

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Claims adjuster was assigned quickly. Jennifer Johnson did excellent job getting me connected with repair company quickly and took care of all related reimbursements in a timely manner

Customer Service - 4.5/5.0 -

Timely updates

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 2.0/5.0 -

Left a mark on the front of the car

Customer Service - 3.0/5.0 -

Radio silence until by car was actually in repair

My Experience - 5.0/5.0 -

I really like the commutation from the service department about the progress of my repairs.

Likely to Recommend - 5.0/5.0 -

Will highly recommend

Repair Quality - 5.0/5.0 -

Repairs finished quickly. Car looks great! Will recommend them.

Customer Service - 5.0/5.0 -

Awesome crew!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber has been great!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean