Caliber - Brookhaven

4.9 (865reviews)

98%

(601) 835-3377

325 Brookhaven St, Brookhaven, MS 39601

98%

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325 Brookhaven St
Brookhaven, MS 39601

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About Caliber - Brookhaven

See Photos

325 Brookhaven St
Brookhaven, MS 39601

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (865)

Sort By:
Newest
Rating

722 Customers Rated

5 Stars

74.3% Complete

(643)
4 Stars

5% Complete

(43)
3 Stars

1.7% Complete

(15)
2 Stars

0.5% Complete

(4)
1 Star

0.6% Complete

(5)
< 1 Star

1.4% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless and vehicles returned looking brand new. The team was widely recognized for exceptional communication, providing timely text and phone updates throughout the repair process, which customers found reassuring and convenient. Timeliness was a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted minor issues such as unresolved repairs, longer-than-expected wait times for parts, and requests for more frequent status updates, reflecting areas customers felt could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"... vehicle was repaired in a timely manner, and the quality of the work exceeded my expectations. I truly appreciate their professionalism and would ..." Read more

"Great work! Looked better than new! Professional repairs!"

"... that needs auto repair to go to Caliber Collision. You can't even tell that my truck was ever damaged. Excellent work." Read more

"Fast . Went above and beyond my car looks amazing !!!"

"... with the work done on my SUV by Caliber Collision! It looks like it did on the showroom floor when I bought it! Many thanks!" Read more

"The original estimated time was 2 weeks. The repair was done in 1 week! Excellent!"

"They finished way ahead of schedule and did an awesome job very nice and courteous people and answered any questions ..." Read more

"Fantastic service. Repairs were done quickly. I was kept informed every step of the way. Very pleased"

"... is no fault of Caliber Collision. Other than that, the service was great and the turn around time was even better. The car looks great and Im completely satisfied ..." Read more

"My truck stayed at the shop for 65days plus"

"Either on phone or text they notified me every other day ever step of the process-very efficient-very nice in person"

"... great but tailgate drops too fast when its opened . I was notified when they were doing another step of repair and I liked that ." Read more

"... service. I really appreciated the communication. Getting text messages throughout the process was really nice. Thank you!" Read more

"... the moment I drove my car in for damage assessment. They kept me updated by phone plus text messages. If anyone that I know that is in need of professional ..." Read more

"Best experience I've had at a body shop. I especially like the texts giving me updates on progress being mad. Just perfect"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... vehicle was repaired in a timely manner, and the quality of the work exceeded my expectations. I truly appreciate their professionalism and would ..." Read more

"Great work! Looked better than new! Professional repairs!"

"... that needs auto repair to go to Caliber Collision. You can't even tell that my truck was ever damaged. Excellent work." Read more

"Fast . Went above and beyond my car looks amazing !!!"

"... with the work done on my SUV by Caliber Collision! It looks like it did on the showroom floor when I bought it! Many thanks!" Read more

"The original estimated time was 2 weeks. The repair was done in 1 week! Excellent!"

"They finished way ahead of schedule and did an awesome job very nice and courteous people and answered any questions ..." Read more

"Fantastic service. Repairs were done quickly. I was kept informed every step of the way. Very pleased"

"... is no fault of Caliber Collision. Other than that, the service was great and the turn around time was even better. The car looks great and Im completely satisfied ..." Read more

"My truck stayed at the shop for 65days plus"

"Either on phone or text they notified me every other day ever step of the process-very efficient-very nice in person"

"... great but tailgate drops too fast when its opened . I was notified when they were doing another step of repair and I liked that ." Read more

"... service. I really appreciated the communication. Getting text messages throughout the process was really nice. Thank you!" Read more

"... the moment I drove my car in for damage assessment. They kept me updated by phone plus text messages. If anyone that I know that is in need of professional ..." Read more

"Best experience I've had at a body shop. I especially like the texts giving me updates on progress being mad. Just perfect"

Verneka (Chevrolet owner) reviewed 10/1/26

James (Ford owner) reviewed 9/30/26

I was completely satisfied with all the work that was done on my vehicle and I am inviting others to come to the Caliber Collision

Shannon (Nissan owner) reviewed 9/28/26

Leaser (Chevrolet owner) reviewed 9/28/26

I was very pleased with how Caliber Collision communicate , I would recommend your service to my family and friends

Donald (Ford owner) reviewed 9/26/26

You all did a fantastic job!!! I have a degree in AutoBody Technology and finished 2nd in my class. I have a 1957 project car in the barn. I’ve been hunting down all the items I need to make the car complete if & when I ever finish it!

The work that was done / not done , shouldn't have been done!

I don't appreciate the green mass on the back of the cab on the drivers' side! I see someone came out and painted over the primer/seal coat on the back of the cab. I don't understand why there was so much painted when only the passenger side of the "box" was damaged!

Bridget (Dodge owner) reviewed 9/25/26

⭐️⭐️⭐️⭐️⭐️ Great experience from start to finish! The team at Caliber kept me updated throughout the entire repair process and provided excellent customer service. I truly appreciated the communication and care!

Richard (Mercedes-Benz owner) reviewed 9/24/26

Great work again

Warren (Cadillac owner) reviewed 9/16/26

Sherlene (Audi owner) reviewed 9/14/26

Vanessa (Honda owner) reviewed 9/14/26

Clancie (Nissan owner) reviewed 9/10/26

Richard (Jeep owner) reviewed 8/31/26

Yes I would absolutely recommend to others

Very happy with work, excellent

Martha (Dodge owner) reviewed 8/31/26

Either on phone or text they notified me every other day ever step of the process-very efficient-very nice in person

William (Chevrolet owner) reviewed 8/29/26

Word of mouth is best advertising

Communication was perfect

Text updates awesome

Jeremy (Toyota owner) reviewed 8/27/26

They had my car done in three days

Elton (Ford owner) reviewed 8/26/26

Great Job!

Donald (Toyota owner) reviewed 8/21/26

Loved getting updates as the repairs were being made

Oma (Toyota owner) reviewed 8/21/26

They were real helpful and kept me up dated on my repairs.

Susan (Buick owner) reviewed 8/18/26

You went way above what I expected,I will highly recommend you all.Even washed my car.Thank you so much.

You were so helpful, took care of me and kept me informed on progress.

Yakima (Honda owner) reviewed 8/17/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Caliber - Brookhaven

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Brookhaven

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (865)

722 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0 -

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -