Caliber - Cabot

4.8 (664reviews)
96%
13 Prospect Ct,  Cabot,  AR  72023

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (664)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular text updates and being kept informed at every step. Timeliness is a major strength, with numerous customers reporting their vehicles were completed ahead of schedule. The quality of repairs is consistently described as excellent, with many noting their vehicles look brand new or better than expected. Customers frequently mention the thorough cleaning service provided, both interior and exterior detailing. The rental car coordination and overall customer care experience receives high marks. While most feedback is overwhelmingly positive, a few customers noted minor issues with paint matching or needed to return for small adjustments, which were promptly addressed.
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"Great customer service. Repair was top notch and couldnt ask for better service"
"Outstanding work and service"
"Went above any beyond ! Car looks like it was never hit. Pleasant customer service as well."
"Went above and beyond to make sure I was completely satisfied. Every body in the shop was very courteous, ..." Read more
"Caliber Collision in Cabot, Ar did a phenomenal job restoring my car to perfection. They went above our ..." Read more
"It was ready earlier."
"It was ready way earlier than they promised."
"Got it done earlier than anticipated. Great communication. Was kept up to date throughout ..." Read more
"The work they did was great, and it was completed way quicker than Expected!"
"A week early!"
"I was kept in the loop the whole time my truck was there being repaired. That was the best service I ..." Read more
"Whole team was fast and efficient. Communication was top notch. Couldnt ask for a better team!"
"The whole process was super easy and I really appreciated the excellent communication. Thanks!"
"I love that I received text messages throughout the process"
"You guys had great customer service and I appreciate the text updates on the car."

My Experience

They did an amazing job! Thorough and quick! I hope we never anymore damage but if we do we know who to go see!

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My Experience

The process to get my vehicle repaired was smooth and fast. The workmanship is top notch it looks as good as before the accident.

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Very much happy customer

Repair Quality

I was a very much happy client they did excellent on my car greattttttttttttt work n job I would recommend ur Body Shop to anyone thank u Ms.Nina 501 422 9637.

Customer Service

Excellent

Returned Clean

My Experience

The vehicle is not correctly fixed in multiple areas. Paint, body, alignment of hatch, interior panels not fitting, broken panels reinstalled instead of replacing, customer service, etc.

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Returned Clean

My Experience

I was very happy with my car repairs as well as my experience with Caliber. Everyone was very courteous and helpful. The experience was very good. I would definitely recommend Caliber to my friends and family

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Returned Clean

My Experience

Very good service and friendly!

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The work was great—the communication was lacking.

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I was not contacted when my car was finished. I called and was told it had been finished the previous day and a call had been made to me and a message left for me. My phone showed no call and had no message.

Returned Clean

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Returned Clean

My Experience

We haven’t gotten anything repaired yet. Customer service was good. The problem was the quote was done on the wrong side of the vehicle. Two small dents that were on the passenger side, we bought the truck that way. The driver side and the front bumper was the wrecked side and it was on the police report.

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Everything went well

Customer Service

Returned Clean

My Experience

Very satisfied with service, communication was great and job done in timely manner.

My Experience

Jason Coleman did amazing work and the completion date was well before expected. Skyler was awesome on updates and progress reports…just a nice person to work with.

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Jason Coleman and Skyler were great. 10/10 customer service

Returned Clean

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Returned Clean