Caliber - Cabot

4.8 (664reviews)
96%
13 Prospect Ct,  Cabot,  AR  72023

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (664)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team received high marks for professionalism, friendliness, and going above and beyond customer expectations. Communication was a standout strength, with customers appreciating frequent text and call updates throughout the repair process. Many were pleasantly surprised that their vehicles were completed ahead of the estimated schedule. A few customers noted areas for improvement, including inconsistent proactive communication, occasional quality issues requiring return visits, and in isolated cases, incomplete repairs or unreturned calls - all mentioned directly in customer feedback.
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"Caliber Collision in Cabot, Ar did a phenomenal job restoring my car to perfection. They went above our expectations and my car looks ..." Read more
"Went above and beyond to make sure I was completely satisfied. Every body in the shop was very courteous, professional ..." Read more
"My experience at Caliber Collision was excellent. From the girls in the office to the young men that ..." Read more
"The vehicle is not correctly fixed in multiple areas. Paint, body, alignment of hatch, interior panels not fitting, broken panels ..." Read more
"Excellent service, quick repair time, and love being able to drop rental car off at Collision Caliber when I picked ..." Read more
"The work they did was great, and it was completed way quicker than Expected!"
"Took 2 months. Got my car back. The door handle of my Lexus is broken and the lights are not hooked up"
"... ever had with any repair service. My service advisor text or called anytime there was an issue and told me what they where doing to correct the issue. Thanks ..." Read more
"The whole process was super easy and I really appreciated the excellent communication. Thanks!"
"... fantastic and the customer service was exceptional. The communication was free flowing and timely which made the process much easier for me." Read more
"... answered any questions I had. Additionally, they updated me very frequently on my cars progress which I found very helpful as it allowed me to plan accordingly. ..." Read more

My Experience

They did an amazing job! Thorough and quick! I hope we never anymore damage but if we do we know who to go see!

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My Experience

The process to get my vehicle repaired was smooth and fast. The workmanship is top notch it looks as good as before the accident.

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Very much happy customer

Repair Quality

I was a very much happy client they did excellent on my car greattttttttttttt work n job I would recommend ur Body Shop to anyone thank u Ms.Nina 501 422 9637.

Customer Service

Excellent

Returned Clean

My Experience

The vehicle is not correctly fixed in multiple areas. Paint, body, alignment of hatch, interior panels not fitting, broken panels reinstalled instead of replacing, customer service, etc.

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Returned Clean

My Experience

I was very happy with my car repairs as well as my experience with Caliber. Everyone was very courteous and helpful. The experience was very good. I would definitely recommend Caliber to my friends and family

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Returned Clean

My Experience

Very good service and friendly!

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The work was great—the communication was lacking.

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Customer Service

I was not contacted when my car was finished. I called and was told it had been finished the previous day and a call had been made to me and a message left for me. My phone showed no call and had no message.

Returned Clean

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Returned Clean

My Experience

We haven’t gotten anything repaired yet. Customer service was good. The problem was the quote was done on the wrong side of the vehicle. Two small dents that were on the passenger side, we bought the truck that way. The driver side and the front bumper was the wrecked side and it was on the police report.

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Repair Quality

Everything went well

Customer Service

Returned Clean

My Experience

Very satisfied with service, communication was great and job done in timely manner.

My Experience

Jason Coleman did amazing work and the completion date was well before expected. Skyler was awesome on updates and progress reports…just a nice person to work with.

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Customer Service

Jason Coleman and Skyler were great. 10/10 customer service

Returned Clean

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Returned Clean