Caliber - Cabot
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a pleasure doing business with them. They are very helpful specially the manager.
Customer Service - 5.0/5.0 -
Great job from the person that finalized my transaction. Didn't get her name but she has red hair.
My Experience - 5.0/5.0 -
The repair was done well. I got consistent updates on the progress, and everyone I interacted with was friendly and supportive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well let me tell you about my first time experience at Caliber Collision. When I first walked in the door I saw Becky the receptionist. Not only was she beautiful, she also was really nice, considerate, professional, helpful and just all in all, provided some really really good customer service! She also assisted me when I realized I had left some keys in the truck and I had to go back to get them. I was so thankful for her helping me with that. Then I met Emily, the service writer. I assume that's what her title is. First of all, she came out with this big pretty smile, and I'm thinking, what am I about to get now. It turns out she was really exceptional in her job. The customer service she displayed was phenomenal. Some words I have been using to describe her is awesome, outstanding, exceptional, and just downright the epiphany of customer service! She kept me notified step by step of every process that was going on with my truck. I believe that was the first time in a shop had ever done that for me. Not only was she truly considerate when she called me to tell me that my truck was ready, she was also very compassionate and understanding when I told her I wasn't able to come and get it that day. And on the day that I showed up to get it she was really instrumental in making sure that my truck was pulled out front and ready to go with keys in hand. Now let me touch base again on Becky, she was totally amazing helping me with the payout process, I was only hoping I wasn't getting on her nerves. But when I tell you she stayed nice and full of poise the entire time while I was there dealing with that. So all in all let me just say, I'm giving Caliber Collision five out of five stars and an absolute 10 on the astounding job that they did for me and I would recommend this shop to anyone! Now I don't want to leave out the technicians that did the work on my truck, when I tell you it made the entire truck look brand new. They truly did an exceptional job with the repairs that they did! Now Becky and Emily were the only two that I actually met throughout this process but without a doubt I would tell anyone that this establishment is the best around when it comes to Collision repairs! Not that I'm looking forward to having any work done again but if I had to, I definitely would choose Caliber Collision to do all the work that I need done. Thank you so much for being there for me and I hope upper management definitely sees this survey and takes to heart the totally outstanding people that they have working for them, thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are the very best. I wouldn't go anywhere else. Amazing staff as well.
My Experience - 5.0/5.0 -
Emily was a great liaison between myself and the repair shop. And repairs were completed several days ahead of schedule. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Although it took longer than expected something that’s out of their control I am still very satisfied with the work that they put into my car. They communicated with me on the time frame and what was needed and everything. You guys are awesome. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks brand new again and drives great.
Customer Service - 5.0/5.0 -
Always in contact with me with what’s going on.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were great! Very communicative throughout the whole process. I will definitely recommend Caliber Collision!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was carried in a very timely manner and the quality was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car was not repaired to the level I was led to believe it would be repaired too. Upon pickup of my vehicle the representative told me it was all the insurance companies doing to save money