Caliber - Casa Grande
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There are several areas where the replaced parts don’t lineup flush. Also, one of the black wheel rim things is not attached. I do have a couple questions about the paint matching so we’ll have to look at that when I come in Monday. I would like to bring it back in on Monday so I can have it looked at and those things can be corrected.
My Experience - 5.0/5.0 -
Superior service, kept me updated on everything through every step they did with my car, Colby was great!!!!!
My Experience - 5.0/5.0 -
Great job! Great communication! Colby is the best! Will highly recommend him and Caliber Collision!
My Experience - 5.0/5.0 -
Very happy with paint job. Looks like New. They kept and cleaned the inside of my car when they were in it. The service team was very friendly. A terrible thing made right by Caliber Collision. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and support.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I will. I even posted on Facebook telling about my experience and I have never done that before.
Repair Quality - 5.0/5.0 -
I was impressed the moment I stepped in the door. The lobby was very clean and I was greeted with a smile and “Good morning, how can I help you?” Immediately. Within minutes, my service person, Stephen, was by my side, taking me out to look at the damage on my car. He found damage that I hadn’t noticed. He gave me an estimated timeline for the repairs and had the front desk clerk call my car rental service to pick me up to get my rental. Within 30 minutes Stephen sent a text with the date repairs would be completed. The next text was to tell me the work had been started. The next one was to tell me the cost of the repairs. The next text was to tell me the work had been completed and it was a day earlier than expected. The repairs were excellent, the service was excellent, the communication was more than excellent. I will highly recommend Caliper Collision to everyone. I posted my comments on Facebook about my experience with them and I have never done that before. The whole experience was above my expectations.
Customer Service - 5.0/5.0 -
More than satisfied. The young lady at the front desk was very welcoming and helped me right away. Stephan, my service person, was so knowledgeable so that really relieved my stress.
My Experience - 5.0/5.0 -
Kobe was the best everyone there was really nice and they said when it was gonna be done and it was done early. I really appreciate you guys truck looks beautiful. Thank you.
Likely to Recommend - 3.0/5.0 -
This is my 2nd round using caliber, my 1st experience was exceptional, my second experience has been poorly executed. I was going to post on my social media about my negative experience, but wanted to give Colby the benefit of the doubt to fix the last issue...
Repair Quality - 2.5/5.0 -
First pick up, repair was not complete, they had to fix the bumper. 2nd pick up was not complete and I had already paid my deductible, front bumper had a very clear chip from re-installation, Colby said he would contact me to set up a time/date to repair and i have heard nothing
Customer Service - 3.0/5.0 -
Colby was awesome to work with, but has not followed through with the last touch up.
Returned Clean
My Experience - 5.0/5.0 -
You have a great staff ! Very happy with the communication .
My Experience - 5.0/5.0 -
They all were friendly and efficient. They kept sending me updates. That was very important, keeping me in the loop. My car was clean and shiny we I got it back. I hope I won't need you in the future, but if something happens, I'll be back. And I'll recommend to my friends.