Caliber - Casa Grande

4.8 (1,735reviews)
95%
1421 E Florence Blvd,  Casa Grande,  AZ  85122

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,735)

My Experience

Very nice work done on vehicle

Likely to Recommend

Repair Quality

Very nice work. Looks like it came from the dealer

Customer Service

Informed through the whole process

Returned Clean

Likely to Recommend

I feel more should have been investigated to diagnose cause of oil leak. It was mentioned to Tito when car was dropped off. A few weeks later, I stopped in for a progress report. Apparently Tito no longer works there, Jaime took over, and she knew nothing about it.

Repair Quality

Oil pan wasn't checked as requested.

Customer Service

I mentioned to 2 different people that the oil was leaking and it wasn't prior to the collision. All I was told was it wasn't leaking for them, but the oil pan wasn't specifically checked. Now I have to deal with that. My car has been regularly maintained at Jiffy Lube, it wasn't leaking prior, it was mentioned twice, wasn't checked, and still leaks. Other than that, Jaime was very nice.

Likely to Recommend

Repair Quality

Jamie was awesome

Customer Service

Jamie was awesome

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

You guys did a wonderful job on my car, couldn’t be happier with the outcome.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very satisfied. Car looks great.

Likely to Recommend

Repair Quality

Would 100% be a 10 but there’s small parts of the paint that either didn’t dry down right because it looks kind of chipped.

Customer Service

Customer service was excellent ! My rep was awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great customer service, great work on on my vehicle, I would definitely recommend

My Experience

All employees were thorough and helpful. STEVEN let me know that the pre-exam of damage could lead to some hidden damage which could not be seen until the car was disassembled. I was advised that might be the case. That is important information to know upfront. Anyone who is in an accident should be aware of this. Thank you Caliber

Likely to Recommend

It was recommended as the best shop in Casa Grande.

Repair Quality

Everyone was very helpful. Steven explained everything. Was sent texts on progress of repairs.

Customer Service

Front desk very helpful. Steven explained repairs clearly.

Returned Clean

My Experience

Attention to detail, very professional

Likely to Recommend

Repair Quality

Professional, courteous, friendly did a great job. All issues were addressed.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You all did a fantastic job on my ranger. Very professional job , thanks to the craftsman and also very helpful front desk crew and leadership. Thank you All !! Fernando Muñoz

Likely to Recommend

Like I said team of professionals

Repair Quality

You have a team of professionals they fixed my ford ranger great work and a great front desk team also.

Customer Service

Great team

My Experience

Thanks so much for taking great care of my car and keeping me updated. Everyone was very friendly and knowledgeable. Will definitely recommend and use you in the future!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Outstanding communication

My Experience

Was kept up on the status of the car throughout the process. Thank you Stephen for Superb(A+) Customer Service, quality repair and making the process easy.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I wished it hadn’t taken as long as it did to get my vehicle back. Thank you.

Likely to Recommend

Repair Quality

Customer Service

There’s some few minor adjustments that I need to take the car back for them to fix. Overall, I was satisfied they did a good job and it looks nice.

My Experience

Great service. The repair was done proficiently and completed earlier than expected. I will highly recommend Caliber Collision to friends and family.

Likely to Recommend

Convenient and capable and excellent customer service … we are very pleased

Repair Quality

Excellent customer service

Customer Service

Excellent customer service