Caliber - Charleston IL
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
would most definitely recommend them!!
Repair Quality - 5.0/5.0 -
nick and his crew did a wonderful job with my repairs. very courteous and inviting made me feel very welcomed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was professionally done, the paint was matched perfectly, and the car was clean when delivered.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. Very friendly and on time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Camaro looks good as new! Very happy with the results!
Customer Service - 5.0/5.0 -
Bob communicated very well and made sure I understood everything going on
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m 65 years old and I’ve always used Porter automotive and now caliber the workers there are top-notch and always on top of things couldn’t ask for better
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Just going through open heart surgery Bob and Wade went above and beyond to take care of everything
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I feel the repairs took too long
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
All day! These guys crush it!
Repair Quality - 5.0/5.0 -
Perfect service. Took care of everything from me dropping off the keys to picking up my truck. I could not recommend them more. If I ever need anything related to body work again I will be using caliber.
Customer Service - 5.0/5.0 -
The best you could ask for!
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never in my life would let someone go there. The insurance company recommended Caliber and I’m making sure their corporate leaders discourage this is the future. I’m driving a vehicle that doesn’t match, the door doesn’t seal, and the door handle feel off.
Repair Quality - 0.5/5.0 -
Total disaster, everything they did was not to standards. I’m considering legal action due to the absolute train wreck which is my vehicle right now. Please contact me for pictures and competitor comments.
Customer Service - 2.5/5.0 -
Customer service was decent. They did lie to me a few times but their responsiveness and interpersonal communication was good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional and very good people I’d recommend everyone to go to theses guys they take their time to acknowledge the problem and are very honest about why they do I’m so glad they did a wonderful job with my Durango
Customer Service - 5.0/5.0 -
Very authentic and extremely polite and professional recommendation to anyone that I know they treated me right and I appreciate it
Returned Clean
Likely to Recommend - 5.0/5.0 -
We were very pleased.
Repair Quality - 5.0/5.0 -
Excellent work. No indication there had ever been body work done.
Customer Service - 5.0/5.0 -
Bob Bennett was friendly, engaging and informative throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bob is difference maker.The best.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good...car looks like new...pleased with result.
Customer Service - 5.0/5.0 -
All good