Caliber - Charleston IL
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Was very happy with repair of my bumper and the condition my car was given back to me in. It looked better than when I bought it! 5/5
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always takes a long time
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will definitely recommend!
Repair Quality - 5.0/5.0 -
Fabulous job! Everyone was great! I’m especially impressed with the workmanship, communication & commitment they made to make sure my vehicle was returned in excellent condition!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication about the status of my car. Would choose to work with them again, trusted business.
Customer Service - 5.0/5.0 -
Pleased with the outcome of the vehicle. They worked on my behalf with insurance to get the job done correctly. Great communication from their team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff are so professional and the vehicle looks amazing after being fixed. Very happy with the outcome.
Customer Service - 5.0/5.0 -
The are very friendly. Explained each step and kept me informed on the progress.
Likely to Recommend - 0.5/5.0 -
I will never bring another vehicle to Caliber Collision.
Repair Quality - 0.5/5.0 -
The paint isn't even close and the front bumper is not aligned
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dings are completely gone and door looks great like showroom ready..very pleased and would recommend them to anyone..
Customer Service - 5.0/5.0 -
Top notch..very caring and easy to work with..
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
My car looks amazing would definitely recommend usually caliber collision
Customer Service - 5.0/5.0 -
Everyone was very nice and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Liked how you guys were able to spot that defect and re done the paint and worked extra to get it done within a certain time frame. Good service as well like with the updates about the vehicles repair process. Always great having work done from you guys. Always good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff are friendly and knowledgeable. Everyone takes pride in their work and it shows. Thankful for their attention to detail and working with the client.
Customer Service - 5.0/5.0 -
From start to finish they have a clear understanding of what the project is and are able to speak to the repairs needed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have no complaints for my experience.