Caliber - Charleston IL
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truck looks great. Besides the dent repairs the truck was thoroughly cleaned inside and out. Hasn’t been that clean since it was new
My Experience - 5.0/5.0 -
Well gone and even got my car back early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the fact you kept me informed throughout the process and am more than satisfied with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job at getting my Lincoln all fixed up! They all did great at keeping me updated. I appreciate each one of you for doing your best. I know it was probably stressful.. like any job is. Thanks for all you do!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone did a great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were awesome, Just wished I could of kept my vehicle until parts were in.
Customer Service - 5.0/5.0 -
The gut that took care of us was awesome, but the front desk personnel I was not impressed with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thought they did a good job couldn't tell there was a dent in it. And it was clean
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks new again job well done and the people were so nice i felt like I was a part of your team thank for the good job you done on my car .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks like new!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All employees were great to communicate for me and my insurance agent both. Would recommend to anyone.
Returned Clean
My Experience - 5.0/5.0 -
Great work. On time. Price was dead on. No. That will be 1100$ extra. As perfect as possible
Likely to Recommend - 5.0/5.0 -
Clean inside and out
Repair Quality - 5.0/5.0 -
Great job. On time. No extra fees!
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for Great service! I appreciate you all!! Great team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I've had my same Toyota Highlander repaired now at CC (unfortunate for me) and both times CC has done excellent work. I will recommend them and will not go anywhere else as long as I stay in the area. Completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From intake to completion the process went seamlessly. My vehicle was ready well before expected. All repairs were completed as expected and I was informed almost daily of the progress and stages of repair. As always, Bob was a pleasure to work with, he stayed late with Paula and Shane in order to return my vehicle promptly. The vehicle was beyond clean, would have thought it was a brand new car, thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would never suggest going anywhere but Caliber, based on our experience.
Repair Quality - 5.0/5.0 -
The folks at Caliber were absolutely great. From Bob who kept us up-to-date on the state of the parts, to Shane, who was conscientious about working quickly, but without sacrificing quality. You wouldn't know the damage to the car: the repaired parts look identical to the rest of the car. We recommend Caliber whole-heartedly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looked great, work was done promptly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely I will send people to your way.
Repair Quality - 5.0/5.0 -
I am very happy with the work you guys did to my Tucson, thank you soo much!
Customer Service - 5.0/5.0 -
They were awesome!