Caliber - Charleston IL
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Didn't completely fix problem even though stated what happened & concerns I was having
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great job and went above and beyond for us.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff made my experience seamless. I was impressed by the quality of the work that was done and the condition of the truck that it was returned. I felt like they went above and beyond to make my experience exceptional. Thank you to the team in Charleston
Customer Service - 5.0/5.0 -
The staff made my experience seamless. I was impressed by the quality of the work that was done and the condition of the truck that it was returned. I felt like they went above and beyond to make my experience exceptional. Thank you to the team in Charleston
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would absolutely use again
Repair Quality - 5.0/5.0 -
Would use again, was simple and easy!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They will receive my recommendation every time. Very happy I chose Caliber Collision for my needs.
Repair Quality - 5.0/5.0 -
The people there are fantastic. The car was repaired in a timely manner at a fair price. Thank you!
Customer Service - 5.0/5.0 -
Great staff!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks beautiful. Extremely pleased. Very glad I was referred to Caliber Collision.
Customer Service - 5.0/5.0 -
Everyone was very nice and understanding of my problems with speaking.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks and drives like th day I bought it. Excellent job! Well done! 100% satisfied with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality and very satisfied
Customer Service - 5.0/5.0 -
Bob and team do an excellent job of communicating
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bob with Caliber was in communication with me from start to finish. If there were any changes or delays, Bob made sure to reach out and let me know right away. Bob took the anxiety out of the process for me, which meant the world to me. One less thing I had to stress about! The customer service from Paige and Nick were also amazing any time I spoke to them. My truck looks better than when I bought it! I am beyond thankful for everyone at Caliber! Techs and Mechanics did a fantastic job and I couldn’t be happier!